Mattress By Appointment
Watertown, WI
Mattress By Appointment offers a unique shopping experience with a focus on personalized service and affordable pricing.
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Real Google reviews from nearby shoppers
Average rating 5 · 15 reviews
Last updated Jan 24, 2026
I am very satisfied with my experience at Mattress By Appointment in Watertown, WI. Michael provided excellent customer service, guiding me through the options with professionalism and care. The quality of the mattresses I purchased exceeded my expectations, and the prices are very competitive. I highly recommend this location for anyone looking for both value, quality and great service.100/100
View on GoogleMichael has the absolute best customer service! I drove all the way from Janesville because he has the BEST prices around! This mattress feels like I’ve been sleeping on a cloud every night. The only issue I have with it is that I never want to get out of bed anymore!
View on GoogleAbsolutely phenomenal service. Ive never experienced customer service or the level of care I felt!! Michael is great, I give this guy a 10 out of 5! Best buying experience period! Very knowledgeable, helpful, & extremely kind & considerate. Thanks again Michael!
View on GoogleMichael gave us a ton of time to mess around and actually figure out what mattress would work for us. The store was very nice as well. Having the store to ourselves was awesome and Michael answered all of our oddball questions, very patient. The financing options were also pretty straightforward and easy to work with. Wife and I are very happy with the new Queen we had purchased! Saved a ton too!
View on GoogleWe just bought a $1200 mattress from Michael! We had issues with the financing companies but Michael was apologetic and accommodating and overall made us feel so welcome. I basically rolled across the entire line of mattresses before falling onto the floor lol. He also gave us a discount for delivery. We're switching from a Purple Mattress to the cooling one he has in his store. If I remem er, I'll update this post after we sleep on the new one. Overall experience was great, Michael was honest, friendly, and candid.
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