Mattress Firm Ashtabula in Ashtabula - Reviews, Hours, & Deals

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Average rating 4.8 · 578 reviews

Last updated Jul 5, 2026

jeff howell· 5★ · 2025-12-19T19:38:17.278611185Z

Walked in and was greeted by the sales person. I told her about my current mattress and the problems I'm having with it. She showed me a mattress and I loved it. She suggested box springs since mine were too old. Three day delivery, set up and take the old stuff. The price was a good deal. Very happy. My salesperson, Sara, was very helpful, friendly and professional. I would recommend this company and would return.

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Alta Kuzma· 5★ · 2026-03-18T12:31:14.892492870Z

Staff was extremely helpful and knowledgeable. They were willing to take the time to answer questions and explain things in detail we are elderly and needed help to with many questions about the various beds available. There are so many different options available these days. Arron took the time to explain what we needed and what we didn’t. (50 years ago selection were easy because there were few, now the selection process can be overwhelming.). Thanks to his knowledge and experience the process became easier and tolerable. (We could easily understand how the process could quickly become very overwhelming.) Thanks to Arron for his help and patience. He deserves a medal and a raise. He held my husband’s attention when making these selections ( about a year ago we had purchased a new fridge and stove and the employee lost him in a few minutes.) Aaron kept his attention in the selection process and made my job easier. ( please keep Aaron as a valuable employee for many years to come he is a wonderful asset to your organization!

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Rob Spencer· 5★ · 2025-10-07T22:25:00.136879699Z

Michelle at Mattress Firm in Ashtabula was absolutely amazing! She was knowledgeable, patient, and genuinely cared about helping me find the right mattress for my needs and budget. The whole process was quick, stress free, and she made sure I got the best deal possible. Excellent customer service from start to finish!

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Shantell Lucas· 5★ · 2026-05-16T22:24:58.263084065Z

Michelle was fantastic !!!! Listen to our needs and wants and got right down to showing us exactly what we were looking for plus an added bonus of an adjustable base. When you didn't know you needed one then realize how fantastic they are all because she took the time to listen to us and gave us options for what would help us. Thank you Michelle !!!!

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Louise Moloney· 5★ · 2026-04-02T22:00:46.602672852Z

We have had an excellent experience with Aaron both in Erie and Ashtabula. We have ordered two different purple mattresses about 9 months apart and we are delighted with our choices. We are about to experience the Purple dream slayer pillows which should be arriving in the not too distant future. We are definitely fans!

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