Mattress Firm Creekside in New Braunfels - Reviews, Hours, & Deals

What Your Neighbors Say About This Mattress Store

Average rating 4.8 · 774 reviews

Last updated 1/2/2026

Tiffiany Davis· 5★ · a month ago

I had a great experience at Mattress Firm, Creekside. Samuel made the whole process so easy and even fun! He allowed us to take our time and was very informative. We did not feel any pressure and it was an enjoyable experience. The mattress was delivered within two days and the two men that helped with that were very quick and courteous. They even hauled off our mattress topper which was a huge help! I highly recommend this store!

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Amanda escobedo· 5★ · a month ago

Joe was very informative and easy to talk to. He showed us options and educated us well on different products. This was our first time shopping with mattresses firm and they now have a lifetime customer. Thank you Joe!

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Laura Saunders· 5★ · a month ago

Joe provided stellar customer service that made a bad situation salvageable. The Takeaway from my experience - When you invest in a mattress, Make sure you are investing in a quality mattress protector!! We did have to replace my son’s mattress after our cat Very randomly and unexpectedly peed on it. Unfortunately, the mattress protector we had was Ineffective and also just outside The one year warranty. However, Joe was so great in getting us a good deal on a replacement. And educating me on the differences in mattress protectors!! Now both my kids have quality mattresses and quality protectors! Cheers to quality sleep and peace of mind

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Karen Sulfridge· 5★ · a month ago

Joe was very knowledgeable and helpful. We didn’t feel pressured in any way. He encouraged us to try several different mattresses and gave us a lot of information on each one. Ended up spending more than we had planned on, but are extremely happy with our choice. Did not know about veterans discount, or would have asked for it. Otherwise, 10 out of 10 to Mattress Firm!

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Mike Sledge· 5★ · 3 months ago

Kelly was great. She is very knowledgeable with her products and followed up during and after the delivery. She made sure we were happy, which is rare these days. I’ll be back! Thanks for making it painless!

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Mattress Firm Creekside

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