Mattress Firm The Rim Flagship Store in San Antonio - Reviews, Hours, & Deals

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Average rating 4.9 · 465 reviews

Last updated Aug 13, 2026

Berba Brinkley· 5★ · 2026-07-24T04:47:57.350966495Z

Kelly helped me purchase a queen size mattress, box, springs, and bedframe. I needed this to be delivered sooner rather than later. She certainly went out of her way to help me. I had to leave before I made the complete purchase because of a doctors appointment. When I return, she had done some research and found me a different mattress that I could have delivered sooner, and since it is going to be delivered without me, checking it out first she said I had the option of returning it without paying a fee. Kelly was helpful, courteous, and I couldn’t be more happy with the way she treated me as a customer.

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Doug Kratzberg· 5★ · 2026-06-01T22:05:48.844240679Z

I went into the Mattress Firm Store for a pillow to help relieve neck pain that I’ve been having for quite some time. Mark asked me some questions and then gave me several options to try. There were several that I liked and I was going back-and-forth between which one to select. Ultimately, I chose the Purple Dreamlayer Pillow. Mark was very patient, let me take my time, and didn’t pressure me to make a decision on which one would be best for me. He gave me a great deal and I’m very much looking forward to receiving my pillow delivery soon. If you need a mattress, pillow, or other bedding, I highly recommend that you go see Mark, and he will take good care of you!.

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Tammi Jean Franklin· 5★ · 2026-05-03T21:35:40.462656420Z

Karen was extremely helpful. She placed 3 follow-up calls for me locating the mattress I wanted and where I could try one to make sure I really liked it. Top notch sales experience and I would recommend her and her store next to Lowes at the Rim to anyone shopping for a mattress.

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Izzy Peet· 5★ · 2026-04-12T15:06:21.055401405Z

The last time I bought a mattress was about 10 years ago. A lot has changed in the mattress game since then. I'm so happy that Karin was there to help me choose a mattress that balanced my budget and sleeping needs. She was very friendly, very knowledgeable and very patient! She explained my options and wasn't pushing me in any specific direction. I highly recommend this location and Karin!

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Beverly Sundt· 5★ · 2026-03-31T23:56:09.484133367Z

I have been sleeping on a Tempur-Pedic mattress for 18 years now and would never switch to a different brand. It’s so comfy. The other day I went into MatressFirm, at the Rim, and Mark R. helped me. He was very knowledgeable, helpful and nice to work with. I recommend MattressFirm and a Tempur-Pedic mattress to anyone looking for a new mattress. Sweet dreams😋

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