Mattress Firm Valley Ranch Town Center in New Caney - Reviews, Hours, & Deals

What Your Neighbors Say

Real Google reviews from nearby shoppers

Average rating 4.9 · 533 reviews

Last updated May 23, 2026

Desiree L. Recto· 5★ · 6 months ago

My husband and I went to this location and I’m glad we met Justin. He’s very knowledgeable and knows his stuff. He doesn’t pressure you to buy a mattress but gives you the information you needed about what mattress is suitable for you. We ended up buying a $1800 mattress and we love it. 🥰

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Ursula Mcfarland· 5★ · 3 months ago

Se weren't really sure exactly what we were looking for. We are in the process of moving and all we knew is we wanted a new bed. Justin was great. We listened to all mine and my husband sleep issues. Justin help us figure out all the financing needs. Justin's coworker was a great help as well. I am sorry I didnt catch his name but they both were just absolutely wonderful in helping. I definitely recommend mattress firm if you want a quality bed that is going to last.

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Vanessa Miller· 5★ · 2 months ago

Justin was wonderful. I came in with an idea of what I was needing and he helped guide me to the right purchase for me. He wasn't pushy, he was understanding about budget, and just overall wonderful. Also, he has a plethora of dad jokes. I got an amazing deal and i left the store so pleased with my purchase.

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Christopher Canelliz· 5★ · 4 months ago

I just moved across the state without a mattress. Live close to Valley Ranch and decided to visit the store. Justin the salesman was awesome. He took the time to explain to us the different types of beds. We walked through the store and layed on many beds to get a feel for it. He was patient with us and didn’t steer us to something we didn’t need but heard what we interested in and helped us tremendously. We ended up getting our “Purple Plus King” and queen mattress. Good experience and would recommend. We will be going back soon for my kids full size beds.

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Robert Ruzick· 5★ · 4 months ago

Justin made our mattress buying experience the easiest most informed decision we've made. Hes very knowledgeable and certainly has a good process for picking out a mattress. So glad we went this route instead of ordering online. We'll certainly be back for our next one

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