Mattress Firm Warehouse

I called and spoke to Madisen before my visit to the showroom. She's very helpful and knowledgeable about their products. She first checked to see how much I could finance which saves a lot of time. Then she showed me quite a few different mattresses. Madisen was very patient as I tried out several different mattresses and I ended up going back to the first one I tried. The mattress, box springs and adjustable frame were delivered within a couple of days. The 2 nice men who delivered everything to my 5th floor apartment were very efficient and my old bed was hauled away as well.

The number they have listed is disconnected and they never answer any other number. I bought something from them and it was setup for delivery and they never showed up or explained why they weren’t coming, I had to call and they said they didn’t have a one of the screws. Then they rescheduled but never gave me a time and here I am taking time off work, they don’t know how to respect peoples time and lack professionalism. Very disappointed with their service, they only put up a front when they are trying to convince you to buy unfortunately.

Fast, friendly, knowledgeable service.

El peor lugar para los camioneros , tipo extremadamente grosero parece que le estuvieras pidiendo un favor al recibir su mercancía, te ofende y grita , no recomiendo este lugar...