Mattress Firm Waxahachie Crossing in Waxahachie - Reviews, Hours, & Deals

What Your Neighbors Say

Real Google reviews from nearby shoppers

Average rating 4.9 · 1039 reviews

Last updated Apr 13, 2026

Adam Robbins· 5★ · 4 months ago

Went in there to get a mattress and got one. Was not pressured. Ask for Willie or Sylvester. Both of these gentlemen are exceptionally polite and genuine in their dealings. Bought me a purple mattress with their help. Again a very comfortable experience, just like my new bed LOL.

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Stacey Dieleman· 5★ · a month ago

My husband and I had been looking for a new larger mattress, and couldn’t have been luckier to visit the Waxahachie Mattress Firm when Shane was working! He took us on a fantastic spin around the showroom giving us a chance to try lots of options while he provided us with more details. His knowledge of available styles and what would work for us based on our precious mattress experience was really helpful in locking in the right choice for us. Shane was so helpful in ensuring we found the best deal even when considering directly ordering online. He helped to share information on alternative sheet sets and adjustable bases for us to look at as options for the future as well! All around great experience, and big thank you to Shane for being so responsive via text and phone for questions!

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Joey Otero· 5★ · 2 months ago

My wife and I visited the Mattress Firm location at Waxahachie Crossing today (January 18, 2026) and had an absolutely awesome experience, all thanks to Sylvester! From the moment we walked in, Sylvester was professional, welcoming, and incredibly knowledgeable. Buying a mattress can be overwhelming, but he made the entire process seamless and actually enjoyable. What truly stood out was his patience and genuine desire to help me find the perfect fit. He listened carefully to our specific needs and expertly guided me through the options, answering every single question with clarity and expertise. He didn't just sell us a product; he educated us and ensured we were confident in my decision. Sylvester is the true definition of excellent customer service. His friendly demeanor, professionalism, and ability to secure a great deal for a high-quality mattress made my day. If you are in the market for a new mattress, go see Sylvester—you won't be disappointed! Thank you, Sylvester, for an outstanding experience! The Otero’s

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Derek C.· 5★ · a month ago

Tonya is the absolute champion!!! She was incredibly helpful. We weren't planning to make a purchase just yet, just exploring pricing options. She guided us to the perfect mattress at an unbeatable price. A delighted wife is a happy wife

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Wanda Goodson· 5★ · 4 months ago

David was awesome! He was very knowledgeable about all the mattresses, bases, and mattress covers. He was not pushy, did not rush us and had an unbelievable amount of patience while I tried to make a decision. I would highly recommend David for helping find the right mattress fit. He is an amazing example of what professionalism and great customer service should be. I also noticed the other two mattress experts working that day were also providing professional attentive service to the other customers. Overall a great group of people at this store

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