Mattress Queen in Philadelphia - Reviews, Hours, & Deals

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Real Google reviews from nearby shoppers

Average rating 4 · 65 reviews

Last updated Oct 29, 2025

Dawna J· 1★ · 10 months ago

I wasn’t going to write a review but I really feed up. I went with this company because of the good I saw from you guys during Saud country cooking back to school drive. And I wanted to give yall a play. I purchased a bedroom set from this company in September and it was a nightmare from the time i swiped my card. My delivery was set to come the next day and I was so excited until I wasn’t. The delivery guy came to my home at 6:30 pm and left. He didn’t return until 11pm after the Eagles game. I called the owner mutiple times and ask him what is going on with my delivery and set up all to get the run around. I explained to him I am a Muslim woman with children and I do not feel comfortable with this man in my home and he told me he understands being though he is a Muslim himself. I asked for a refund and he told me that wasn’t a option and persistent that he come to my home to set up my bed only for it to not be correct. The bed was falling apart, screws were and are still missing, a box spring that didn’t fit up my steps that he was supposed to replace with a splitter and all the the trash in my home. I complaint to the owner only to be told that it was my responsibility to get rid of the trash. I went to lay on my bed and it fell apart. I had to inbox the owner at 2 in the morning with videos to show how the bed was completely broken. He promised me he would take off the delivery fees and send over a mirror and the splitter box spring and to this day I never got it. He had someone come over the next afternoon after I called out of work only to tell me that my bed is broke and that they would have to send out the replacement. It is now December 27 and I still haven’t received the replacement piece the mirror or have the delivery fees taking off and I purchase my bed on September 15th. This experience has truly been disheartening and hurtful. And I would never recommend anyone here.

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Shareef Ahmed· 5★ · a year ago

Mattress Queen has earned my business! I have had several great experiences shopping with them. Hands down the best quality and price for mattresses in the city. Prompt delivery as well. I'm also still loving my kitchen furniture I purchased from them.

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Tiffany Fortune· 5★ · a year ago

l had an exceptional experience at Mattress Queen. The quality of their furniture and mattresses is outstanding – everything I purchased feels durable and looks beautiful in my home. What truly sets them apart is their amazing staff. They are friendly, knowledgeable, and go above and beyond to ensure you're satisfied with your selections. On top of that, their prices are very reasonable, especially considering the high quality of their products. I highly recommend Mattress Queen to anyone looking for stylish, well-made furniture and top-notch customer service!

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Waynesha Brown· 5★ · a year ago

I absolutely love the customer service I received. I purchased a living room set and several mattress from Mattress Queen 2+ years ago and I am still in love. The owner made it her duty to make my shopping experience for the right items nothing less of Amazing! A true gem. May this business continue to grow!❤️

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Misholai Crawford· 5★ · a year ago

The experience that I had at Mattress Queen was first class all the way!!! I purchased a new bed,that transformed my bedroom into my sanctuary. The services from the staff was very attentive, patient,and pricing of the furniture was extremely affordable. I am definitely referring all my friends and family! Thank you, Mattress Queen!

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