mike M· 5★ · 2 months ago
My mother, Carol, was telling me of the great experience she had at the Mattress Warehouse in Vienna. The salesman was Warren Turner. Warren was very helpful and there was no pressure to buy. The price was very fair and delivery was on time with no glitches. She highly recommends this store.
View on GoogleSunny Tuteja· 5★ · 5 months ago
We had an absolutely outstanding experience with Jacob Fox at Mattress Warehouse! From the moment we walked in, Jacob went above and beyond to make sure we felt welcomed, informed, and taken care of.
What stood out most was his patience and dedication—he stayed late just for us, never rushed a single detail, and walked us through every option with incredible knowledge and clarity. He took the time to explain the differences between products, what would work best for our needs, and made sure we felt confident in our decision. His professionalism was matched by a genuine kindness and desire to help our family find exactly what we needed.
It’s rare these days to come across someone so knowledgeable, helpful, and customer-focused, and Jacob exceeded all expectations. Thanks to his efforts, the entire process was not only smooth but enjoyable.
We have already told our family and friends, and we will only buy from Jacob Fox from now on. If you’re shopping for a mattress, do yourself a favor and ask for Jacob—you’ll be in the best hands possible!
View on GoogleHope Baker· 5★ · 5 months ago
We had an excellent experience at Mattress Warehouse. Deidra was incredibly helpful in guiding us to the perfect mattress for our needs. She was patient, friendly and took the time to ensure we found the best option for us. Since the purchase, she’s been quick to respond to any questions and was super accommodating when we needed to reschedule the delivery. Great service all around!
View on GoogleRobin Edley· 5★ · a year ago
I can't recommend Mattress Warehouse in Vienna enough, especially if you're looking for a stress-free mattress buying experience. Our salesperson, Ali, was absolutely wonderful. He was patient, informative, and most importantly, there was zero pressure. He let us try out as many mattresses as we needed until we found the perfect one. Earlier that day, we visited a competitor who used high-pressure tactics and tried to push us into a mattress we didn't want. Mattress Warehouse was the complete opposite – a breath of fresh air! They have a surprisingly large selection for the size of the store, with options for every budget. Ask for Ali – you won't be disappointed!
View on GoogleDietra Mckenzie· 5★ · 3 months ago
I purchased a power base from Mattress Warehouse in Vienna for my son, and the Manager Deidra, was extremely helpful. She demonstrated the ease of setup and operation of the controls. Deidra provided me with a wealth of information about the base, and if I require any additional future purchases, I will certainly return to Deidra for my mattress needs.
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