MEGA Furniture Distribution Center in Phoenix - Reviews, Hours, & Deals

What Your Neighbors Say About This Mattress Store

Average rating 3.6 · 270 reviews

Last updated 10/29/2025

Derik Johnson· 5★ · 2 weeks ago

Walked into the store just to browse but ended up meeting Steve. Steve not only knew everything about everything but was able to educate me on finding the perfect couch for my home. I will never go somewhere else because customer service like this is hard to find. I recommend shopping at this store and of course talking to steve.

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Maria Proulx· 5★ · 7 months ago

First, I want to thank Veronica for always being helpful, very responsive and friendly. I really appreciated her attention to the issues we had and for following through to make sure they all got resolved!! She provided great customer service and always had a positive attitude - that seems so rare anymore when dealing with customer service reps. The technician, Roger, was also super friendly and went above and beyond to make sure we got our chairs and couch fixed. We really appreciated all the hard work and effort he put into fixing/repairing our furniture. A great person to have on their team! If anything else goes wrong with our furniture, I know I can count on getting excellent service!!

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Sylvester Loring· 3★ · 2 months ago

Got a recliner there. Price was pretty good. Staff very helpful. Only thing that wasn't good was the pick-up. They told me it was just down the street. Nope, when I got the invoice, their warehouse address was 23 Ave and Buckeye. Long drive:(

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Al Calimeri· 5★ · 2 months ago

Mega Furniture has updated their stores. They are looking so beautiful and they have many options at affordable prices. Financing is available in addition to low prices. Very impressed and encourage people to check out any location before spending big bucks elsewhere.

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Desiree Gompf· 5★ · 6 months ago

Purchased reclining couches that the armature frame got bent on. Contacted distribution and was able to get repaired under warranty with no issues. Handled very efficiently by the mega furniture team. Did take some time for the supplier to parts available.

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MEGA Furniture Distribution Center

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