Natural Bed

Incredible customer service! I have back problems and headaches and my husband has allergies and a sensitive nose so we'd been on the hunt for a good mattress. Natural Bed checks off all the boxes because you can customize how soft/hard you want the mattress to be thanks to the layering options they have. Over the phone, they walked me through how to set it up. Though they are reeeally heavy (ours is king size and when we moved, the movers told us it was the heaviest mattress they had to move haha), it's not impossible to put together, especially if you have a helping hand to assemble the layers. We had to replace the topper because at first the bed wasn't hard enough for our liking (we probably like the max. hardness for our backs) and they were so helpful and quick in sending us the new one. I highly recommend Natural Bed. Not just for people with allergies or for people with back issues-- but just in general for a great quality mattress. Worth every penny!

We just purchased our third Heaven and Earth mattress from Natural Bed, one for each bedroom of our home. Besides the mattresses being the most comfortable we have ever slept on, we can rest well knowing that they are free of harmful chemicals and odors. Our salesperson, Chris was a pleasure to work with and went really went the extra mile for us to make sure that our delivery schedule for the mattress coincided with our furniture delivery date. I can't recommend this business enough, and would give more than 5 stars if I could!!

I am so thankful for Natural Bed! My husband and I have loved our natural bed for over 18 years now. I have aches and pain from Chronic Fatigue but I sleep comfortably and wonderfully on it. Their prices are right and their customer service is very good and friendly. Would recommend them to anyone!

The money back guarantee is not real... This bed is too soft for me. I wake up with a neck ache every morning because my hips sink down and I’ve been fighting with them for six months to get my money back. They’ve sent me little pads and things to make it firmer which have helped somewhat and I appreciate but it’s not enough and I need to buy a firmer bed . Now they are not returning my calls. I would not recommend buying a bed for them unless you live in Nebraska and can lie on it first and be sure that it’s right for you. Addendum: It's been a year and they are still not returning my calls. The receptionist knows me and always says Lynn will call me back but he never does. I can't afford to write this one off so still sleeping on a bed that causes me neck and back pain.

I've had the firm mattress for 15 years (in 4 cities) and I still love it. Anyone else who's slept on it was also a fan. I have the latex pillows and they are great, too. I really miss them when I'm staying in a hotel. The shallow depth and the fact that I don't need a box spring makes it really easy to move around. I plan to keep it much longer and eventually replace it with the same one.