Our Sleep Guide Online Mattress Showroom Houston in Houston - Reviews, Hours, & Deals

What Your Neighbors Say About This Mattress Store

Average rating 5 · 267 reviews

Last updated 9/10/2025

Wendy Chicoria· 4★ · 4 months ago

I made my list of Internet brand mattresses that I thought might work for me and then went to our sleep guide to actually feel them. The showroom was amazing with literally every mattress on my list. It makes such a difference feeling them in person I would have selected something completely different if I were sitting at home shopping. Niko was very helpful and not pushy - He answered all my questions and was always accessible but otherwise left me to work out my decision. I got a great deal and pais less than I expected from my list of Internet pricing. If I could have only taken off half a star I would have done that- well I did get an email that my mattress had shipped it didn't contain the tracking information so I had to log into my FedEx account manager to see when it might deliver and saw it had been attempted the day before but marked that I wasn't home. (I was but my condo gate is fussy so had I known, I'd have been keeping an eye out for the truck.) All in all I feel like I got a great deal on a great mattress and a foundation. They have it all and I would definitely return for any future needs! The plastic is only on it still while I'm washing the mattress protector exactly because my cat will sleep anywhere. But after just one hours it's already puffed up nicely.

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Lucas Wilber· 5★ · 2 months ago

I had an outstanding experience at the mattress store thanks to Niko! He was extremely helpful, knowledgeable, and genuinely interested in helping me find the perfect mattress. Niko took the time to understand my needs, explained the different options clearly, and made the entire process smooth and stress-free. His friendly attitude and professionalism really stood out. If you’re in the market for a new mattress, I highly recommend stopping by and asking for Niko—you won’t be disappointed!

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Gernel Hansel· 5★ · 2 months ago

I can’t say enough good things about my experience at Online Mattress Store, and that’s all thanks to Niko, the store manager. He was incredibly well-informed and gave us honest, unbiased information—something that’s hard to find these days. Even while helping three or four customers at once, he managed to give each of us individual attention, always with a smile. He answered every single question we had with patience and clarity, and he made the mattress-buying process actually enjoyable! Niko is the main reason we decided on the Helix Elite—we felt confident and well taken care of. His customer service is truly top-notch. If you’re shopping for a mattress, ask for Niko—you won’t regret it!

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Julia Bellido· 5★ · 2 months ago

We had a fantastic experience buying our mattress, mattress base, and pillows thanks to Niko! He was incredibly helpful, knowledgeable, and never pushy. We never felt pressured at any point, which made the whole process stress-free. Niko worked within our budget and helped us find a better deal than anything we’d seen online. This place offers the ability to try out brands not found anywhere else in Houston. So glad we found it!

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Mosum Shah· 5★ · 3 months ago

Such an awesome experience. I didn't know someone could be so knowledgeable about mattresses. Niko walked through every detail with us and explained pros and cons of each. The showroom has a lot of the most popular mattresses. His prices were also lower than any of the online vendors. Highly recommend - excellent customer service and super patient!

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Our Sleep Guide Online Mattress Showroom Houston

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