Savoir Beds

the store experience was disappointing. the sales assistant came across as unfriendly and weird. he kept asking about our budget and repeatedly emphasized how luxurious and expensive the brand is, which wasn’t relevant to us. if the mattress isn’t comfortable, the “handmade in London” angle doesn’t really matter and a bit cringy tbh. we came in looking for a good mattress, not a lecture on european craftsmanship.

Purchasing a Savoir mattress is not simply a transaction—it is a thoughtful investment in long-term health, wellness, and quality of life. Our experience at the 54 Greene Street showroom, guided by Bissera, reflected that philosophy at every step. Over several weeks, Bissera worked with us in a highly consultative manner, culminating in a private, one-on-one showroom experience tailored entirely to our needs. With a platform bed at home, she meticulously curated two different sleep demonstrations to ensure the mattress performed optimally within our specific environment—an uncommon and deeply impressive level of attention. What stood out most was the refinement of the experience: unhurried, deeply informed, and genuinely personal. Bissera’s expertise extends well beyond product knowledge; she understands how proper sleep supports physical health, recovery, and overall well-being, and she translated that understanding into clear, thoughtful guidance. In a market that includes other respected luxury brands, Savoir distinguishes itself not only through extraordinary and unique craftsmanship, but through the caliber of care surrounding the purchase. The combination of material quality, individualized fitting, and wellness-driven consultation made the value of this investment immediately clear. For those who view sleep as foundational to health—and who appreciate excellence without compromise—this experience comes highly recommended. This investment is one we gladly made and excited to enjoy for many years to come.

Stunning craftsmanship. The highest order of service. An investment worth making, as it all starts with quality sleep. I have now purchased two Savoir No 2 beds, a Hefel comforter, custom dog beds / bolster, and Sferra sheet sets to create my dream sleep I know I deserve.

I had a really poor experience here unfortunately. Usually most mattress companies a trial period, which they didn’t. I decided to trust them and go ahead with the purchase. However after the mattress arrived it kept off gassing a smell, not sure if chemical or because it had been in storage for a long time. Used a lot of airing and air filters to see if it would help. They later sent in someone to check the mattress and the person did note down and also acknowledge the smell. However later I simply receive a response from one of their representatives that their materials are of natural materials and then never followed up with my email. Obviously really disappointing experience and unfortunately we ended up having to dispose the mattress because the smell was too strong.

Incredibly comfortable mattress and wonderful customer service. I’ve already recommended this mattress to everyone looking for a new mattress, and I think everybody should consider SAVOIR when looking for their own!