Sleep Number

While the Rockaway store is not my home store, I was in the area today and stopped by because I had significant questions about my recent Sleep Number bed purchase. Anna and Ophelia were terrific in answering my questions and giving me lots of advice on how to get the best out of my purchase, even though I'm not from the area and didn't purchase from their store. I highly recommend seeking out these two terrific consultants if you're looking for a sleep number bed.

I had several questions regarding the sleep bed. Anna, was extremely helpful in demonstrating the features and educating me on things I had not considered in my sleep patterns. She showed me how the bed would be supportive and would aid in us getting a much better night’s sleep! My wife and I are very thankful!!

Was Lie to you by the Cel woman saying that if we bought the bed today, she would keep looking for a lower prices for the next 30 days and make sure she contacted us. She never did that. We have found the bed to be extremely uncomfortable and are trying to return the bed when we purchased the bed we were told we could return everything but the furniture meaning the headboard and the footboard. That’s OK because we love that anyhow. The bed has been extremely uncomfortable and we are trying to return it. It will only take the mattress back. They will not take the adjustable bed portion back, which is a little under $4000. This company has been lying to us and being very shady with customer service at every turn. Don’t trust the Google reviews trust the yelp reviews. They are much more honest on yelp. They only have one star across the board. now we’re out $3999.. Shady company if you go on yelp, it’s nothing but one star reviews trust yelp more than you trust Google, all these five star reviews have to be paid for.

We haven’t gotten our bed yet so that review will come later. I just want to shout out our sleep expert ERIC. We could not have asked for better service. No pressure, just answers! Eric went above and beyond to help us. He is professional and knowledgeable of his product but also a regular guy you feel like you just met out and about in life. I highly recommend this location. HaPpY SHoPpInG! Edit 1: Delivery could not have been better. CHRIS and GEORGE took care of everything! They were prompt, neat, knowledgeable, and all around great guys. I like that SN has their own employees take care of delivery. It matters who represents your company and Chris and George really did a great job. *In a few months I’ll review the bed. Fingers crossed.

Anna was exceptional. Friendly, polite, courteous and very knowledgeable. She took us on an experience and by the end we were happily purchasing our new bed. Excellent service, very happy with our experience.