About Aileen's Mattress & Furniture
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Mattress Selection
Houston, TX
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Real Google reviews from nearby shoppers
Average rating 4.3 · 71 reviews
Last updated Jul 18, 2026
Bad experience for me here. Friendly girl who attended me at the store. The person who I dealt with on the phone not so much. My apologies for not providing names. As for the mattresses. I bought 1 king 2 twin & 1 twin XL. King was in good condition for the price. Both twin mattress were shaped weird. I thought it was because of storage conditions but it’s been 3 days and they still have that weird shape. See picture. The twin XL came dirty and with stain and for the box spring all of them were dirty and minor tears on all of them and they send me the wrong thickness for 1 of the bunk beds. Definitely would NOT recommend. Might post more pictures later.
View on Google“Great customer service, fair prices, and an excellent mattress. I’m very happy with my purchase and highly recommend this place. Sleeping better than ever!”
View on GoogleThe customer service these guys provided me was superior! I was going to be traveling near 3 hours to buy a set of sofas from them so they video called me to show me that everything worked and was in great condition. They promised not to sell them to anyone else while I was on my way. On arrival they again showed me that everything was in excellent working order. They wrapped them for me to protect against the weather driving home, loaded and secured them with straps. Would definitely recommend. The quality and price of set was unmatched. Very pleasant experience.
View on GoogleAmazing service! Ruben was extremely kind, polite, and professional. He made the whole experience easy and stress-free. On top of that, the prices are the best around. Highly recommend this store if you’re looking for great deals and excellent customer service.
View on GoogleAfter I contacted them through offer up i drove 45mins to get the ones i wanted, she said that all of them been SOLD OUT in the morning after I texted her, then she was pushing me to buy the same exact one i wanted before with trouble the original price was listed on offer up. And they are so rude, Totally fooling people to come here. NOR RECOMMENDED AT ALL.
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