Steven & Tracey Jiles· 5★ · 5 months ago
This place is beautiful! This is a brand new location for American Furniture Warehouse, and they did a fantastic job! I was so impressed with the layout and the variety of options. The employees were extremely nice. We were just blown away with the level of service and presentation. There is plenty of parking, and it's located in a newly developed retail area. Looking forward to shopping here a lot more.
View on GoogleMickey· 5★ · 6 months ago
Great customer service, low delivery costs. Shopping made easy. Our sales rep is Shea H., He is super chill, no pressure sales guy, and knows his stuff. He answered all our questions. From our first steps inside to our satisfied steps 👣 leaving, it was a great 🛍 shopping /purchase experience. We love our new patio furniture 🛋. We recommend and are thankful for Shea & AFW!!!! 👍🫶
View on GoogleAmanda Parillo· 5★ · 3 weeks ago
We had a really great experience at American Furniture Warehouse and wanted to recognize the team that helped us.
We were approved for $1,750 through their financing company, but the couch we fell in love with was priced at $1,798. It was such a small difference, but initially we were told there wasn’t anything that could be done. Since we were already planning to purchase additional pieces — an ottoman and another add-on — I asked if it would be possible to adjust the numbers slightly by adding the $48 difference onto the ottoman instead so we could still stay within the financing limit.
As we were about to leave, I asked if we could speak with a manager. We were helped by Shea Butter, who took the time to listen to what we were trying to do. He went back to check with his manager Jeremy, and after explaining the situation they were able to make the adjustment so we could complete the purchase.
Thanks to them, we were able to buy the couch we really wanted along with the other pieces we planned on getting. The process was smooth, transparent, and we never felt pressured into buying anything extra. Everything rang up exactly as discussed, and the team was patient, kind, and willing to work with us to make the sale happen.
Customer service like this really stands out. We truly appreciated them taking the time to help us find a solution instead of letting us walk out over a $48 difference.
Highly recommend American Furniture Warehouse, and a big thank you to Shea Butter and Jeremy for going the extra mile! (surprise location, 303 & Waddell)
View on GoogleStacie· 5★ · a month ago
Great experience. The salesperson, Johnny M was really great, very friendly, helpful, and answered all my questions. I absolutely love my new couch and so do my dogs
View on GoogleRoad Travel Vlogs· 5★ · 10 months ago
I’m thrilled about the new American Furniture Warehouse opening in our area! The store is beautifully laid out, making it easy to explore a wide range of stylish and affordable furniture options. The staff was friendly, knowledgeable, and genuinely helpful without being pushy. It’s great to have such a large selection of quality pieces—from living room sets to mattresses—all in one place. I’m especially impressed with the competitive pricing and fast delivery options. This store is a fantastic addition to our community!
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