American Furniture Warehouse

Great customer service and sales associates! Great and quick delivery service too. Product purchased was an oversized chair and ottoman in Moss Green. Chair is pretty comfortable and a nice simple design. I am disappointed in the quality of the manufacturer. The seams on the back of chair are horrible and not put together evenly! Pretty unfortunate that y'all sell such poorly finished furniture. Here's my order number so you can verify the purchase; 84R509718. Purchased on June 3, 2026 @2:10 p.m. Delivered on June 5, 2026@7:10 a.m.

Our sales associate was great. We asked for time to wander and he never bothered us until we approached him with questions. They work on commissions so of course we were approached by numerous other reps- but we chose to honor Michael H for being so professional and NOT pushy! The two delivery “gentlemen” were beyond wonderful! So kind and courteous- and great at their jobs! We live at the top of a hill and they did what was needed to get our furniture delivered and installed. And did most of it at a jog pace! 😊

Absolutely love our new furniture from AFW. The sales rep Joe Shaw was amazing and so patient with me. He helped me pick the right pieces that would result in a luxury look without the luxury price tag. The sofas are comfortable and durable and the tables chosen are a perfect fit for the organic style. The delivery men were also kind and prompt placing the furniture in the exact positions I wanted them. I would highly recommend AFW

Loved this place!! We recently visited for the first time last weekend. We had ordered a couch from a different furniture store but after waiting 5 weeks for it to come it, it came in damaged and they wanted us to wait an extra week for replacement pieces. We said no, cancelled our order and headed out to buy a couch from anywhere that had one in stock. We ended up coming to American Furniture Warehouse and we found the couch we were looking for and it was in stock! First off, the store is absolutely beautiful. The lighting really illuminates the furniture and allows you to see every feature. The couch ended up being the same price as the other one we had ordered plus we were able to get the ottoman as well. We were helped out by Kyle Milne. He was absolutely wonderful to work with. He made sure that the configuration we wanted was correct, that the pieces were in stock, and checked us out very swiftly. He even told us about the company rentals that they offered for customers to pickup. We were so desperate for a couch, and he really helped us out so much. It was an incredible experience and it wasn’t dragged on & on & on like some other places try to do. He moved swiftly and with ease to help us purchase our furniture that we wanted and help us get it in our home next day. Using the company’s box truck also was so easy! We arrived at the store the next morning to pick it up and their team loaded it into the box truck, texted us when it was ready, gave us the keys and we were on our way. They also allow you to put the boxes/plastic wrap back into the furniture for the company to dispose of & recycle. It was an extremely affordable option as well. Amazing person to work with! Highly recommend the store & recommend Kyle Milne.

We have recently bought a table and chairs and a new bed frame. Rosie took get care of us. She was super helpful even though it was very busy. We really appreciated he help.