American Mattress

I just had the best bed purchasing experience of my life. I needed to buy a new bed for my mom who's in assisted living. Sam took such good care of me, he told me they have a lot of experience with this, and they have a program specifically for this situation. You choose the firmness of the mattress, whether it's a 1 year, 5 year, or 10 year mattress, and the height of the boxspring. Sam is extremely knowledgable and explained everything very well. And the bed is being delivered in 2 days! I wish I could give a 10 star review.

I'm absolutely pleased with my purchase from American Mattress, and it's all thanks to the exceptional service from Sam! From the moment I walked in, Sam was knowledgeable, friendly, and genuinely enthusiastic about helping me find the perfect mattress. Sam took the time to understand my needs, offered expert advice, and made the entire buying process a breeze. The mattress itself is fantastic, but Sam's dedication to customer satisfaction truly sets this store apart. If you're looking for an stress-free mattress shopping experience with a personal touch, ask for Sam in Countryside, IL - you won't be disappointed!

Sam is a rockstar, full of knowledge and just overall great! Answered all my questions and then some. I highly recommend Sam!!!! Also, delivery was a well-oiled machine. They were spot on with communication, courteous and on time. Run don't walk over to this location if you need a mattress.

Neither me nor my wife had bought a mattress in many years, so we really did not know what to expect, what to look for, or whether the options would be overwhelming. We looked around a bit online and got a solid idea of what we wanted and narrowed that down to a few options. I called some stores to inquire and when I called American Mattress in Countryside, I talked to Sam, who was super helpful and accommodating, so we decided to start our shopping there. When we arrived at the store, the showroom was great - cleanly laid out, with a couple examples of the various mattress types and some accessories, not cluttered at all. Just what someone might need, and nothing more. Overall, a very inviting atmosphere for making such a decision. We were immediately greeted by Blake, who immediately made what could be a daunting process very simple, by laying out the few key things that need to be determined in order to make an informed decision. He distilled the decision making process into just a few key facts that made everything super easy, while never resorting to any sort of “hard sell.” We have an antique bed, so there are some special considerations regarding the size of the box spring etc. but Blake understood all of the finer details and offered really good info to help us in our decision. We felt fortunate to have someone like Blake to make it all so easy. This could have been much more time consuming and/or confusing without a knowledgeable pro like Blake helping us out. We found what we wanted, and had a nice chat with Sam and Blake while we were finalizing our purchase, and though we were already feeling glad we picked American Mattress, talking to those guys about the family-owned business made us feel even better about supporting them. I’d recommend American Mattress to anyone looking to buy, especially after our experience at the Countryside store. Great company! Great store!

Hands down one of the best purchasing experiences I’ve had in a very long time. As someone who works in sales and customer service, I have nothing but great things to say about the whole experience. Sam is incredible. It’s like going to a bespoke tailor to get a custom suit made….but for mattresses. Sam is very knowledgeable and helped me pick out the perfect mattress for my needs. He asked all the right questions which led me too choosing the right mattress. It has officially been a week of better sleep and less pain when waking up. I couldn’t be happier with this purchase and can’t thank Sam enough for his patience with me during my process. 10/10 !