American Mattress

Worked with Gabe, at the location in Oak Park. He was very knowledgeable. He took the time to break everything down to us. Good guy! Great place

I went in and worked with Robert who asked me the top dollar I was prepared to spend($1500). We went around briefly-I had an idea of what I wanted. I picked out a mattress for $699.00 plus an additional $200 for the box spring, plus $50 for delivery and $69 for this mattress cover that’s probably worth $20 if you’re feeling generous but you had to buy it if you wanted a replacement in the next 4 months. I got a call last evening to say the mattress I paid for wouldn’t be available till May 15th but they had a better one-a Sealy-that was a $1500 value and I could have that one on time so, early this morning 2 men delivered the Sealy and the box spring and took my ancient mattress away. The Sealy is as hard as a rock and it’s 10 inches high which means my existing sheets won’t fit. I called to ask about the crappy quality of the mattress cover-like-is this what I paid $69 for?!? And to ask for an invoice to get more information about this Sealy. The guy blurted out that the Sealy was $699, so all of a sudden, it sounded like a scam, no? Guy number 2 said I could have the floor model today-so shouldn’t that come discounted? I was all set to tell my friends because they offer a $100 off reward to new customers but now it’s feeling very scammy and I’ll be sleeping on the couch tonight and telling ALL my friends a completely different story.

I was furnishing a new home that required setting up three bedrooms. Quite a sizable expenditure. Jim was very knowledgeable in helping me understand the difference between mattresses to make a cost-effective buying decision that would not disappoint us when we headed to bed every night. An unexpected hiccup necessitated a change in the initial scheduled delivery time. I had out of state family members helping me with the move who were to sleep in those mattresses being delivered. To ensure, hotel rooms would not need to be booked last minute, Mr. Baranski, the store manager, personally drove from Oak Park to my Western Springs home after work on a Saturday evening! A lot of places sell mattresses but who else would in this day and age still treat a first-time customer this way? Fantastic experience.

I purchased a Stearns & Foster and couldn’t have asked for a more enjoyable experience! Regis in the Oak Park location is truly a gem. He’s extremely personable and undoubtedly knows his stuff, not only making the purchasing process a seamless and low pressure experience, but also…FUN! I feel more than confident I found the bed that fits me, and I absolutely can’t wait for what I know will be the best sleep I’ve had in over a decade!! If you’re in the Oak Park area and need a mattress, go to American Mattress and go see Regis—he has your back! 10/10 recommend! 🤩

I had such a wonderful experience! Robert took my order - he is so knowledgeable! I had to switch my move date a few times and he was so instrumental and helpful with that process! He is so wonderful to work with. Several other people helped me through the process as well - Anthony and one other gentleman whose name now escapes me- they are both amazing and so thoughtful and helpful as well. I needed to adjust my box spring order and Anthony was instrumental in assisting me with that! Thank you all so much!!!!