Ashley Store

Never purchasing from here again. Poor salesmanship & customer service. Was quick/“nice” to make a sale for his commission but did not care to give proper information about the product being sold. Upon pick up saw ALOT of damage to product (bedroom set) and all the salesman had to say was “ hey it’s buy as is 🤷🏻‍♂️” SMH. Very disappointed in this company. And will never see another dollar of mine or my families again.

Shoutout to Cody Lee at Ashley Furniture HomeStore because whew… this man understood the assignment. We literally came in just to fix an address issue. Not to shop. Not to browse. Just admin errands. Almost immediately, other sales associates passed us along but Cody stepped right in with zero hesitation and zero pressure. Not only did he update our info, he took the time to break down Ashley’s entire process so we’d always know how to keep things accurate going forward. That alone deserves applause. Then he kept going. Asked thoughtful questions about our needs, showed us comfort pillows and furniture options, walked us through everything step-by-step, and made sure we actually understood what we were looking at instead of just pointing and selling. Hands down, probably the best salesperson experience we’ve ever had at Ashley. Professional. Knowledgeable. Patient. Genuine. Cody worked with us whether we were purchasing or not and that says everything. He deserves a promotion, a raise, and maybe a lil parking spot up front. If you’re shopping at Ashley in Mesquite, ask for Cody. Period.

Wonderful experience with the sales staff, delivery of the furniture was fast and the guys were great with setting it all up and made sure it was where we wanted it. Will buy from Ashley's again.

When I first walked in a man named Stephen greeted me and welcomed me in. I want to say thank you Stephen for being kind and speaking to me. Then he told me about the deals and discounts and then asked me if I needed help. At first I told him no, but after quickly browsing I immediately requested for his help and assistance. Stephen was so kind and took time to explain everything to me. He gave me a good deal and made my purchase and experience very nice. I appreciate him and pls tell him he did a great job. I definitely will be back to buy more attempts as long as he is available. Thanks 🙏🏾

Hello I was very impressed with the Mesquite location everyone was friendly each time I came in (3). Carmen was able to explain in detail every question I had about each furniture piece that I looked at.