Best Buy Furniture

Omg the Ladies at the store are so great when it comes to helping people great customer service. I was happy and please with everything that I purchased from here. I love the store. This is my fourth time coming back. I will keep coming back over and over great customer service. Thanks again, ladies for all your great help. So, if anyone would like to purchase anything, I will recommend you guys to come here. Great service

😔🥺Yes, this Best Buy Furniture store is receiving a 2-Star review from me but would have received a 1-Star review if it hadn’t been for the curling ribbon 😳🙄attached to the furniture for easy opening 🤫🤣. 97% of my Google Maps posts shared with the World are ALWAYS about the “Good/Great/Excellent/Amazing/a MUST Get or Do” stuff and the 3% of my Google Maps posts that makes it to the World is ALWAYS about the “NOT so Good/Great/Excellent/Amazing/a MUST NOT Get or Do” stuff. 🥺🥺This posts falls in the 3% bucket 😔! NOPE I did NOT buy furniture or anything from Best Buy Furniture nor would I ever based on family members shared experiences, purchased items shown to me and/or sad stories about not receiving an expected deliver as promised😔! The dresser shown here was purchased as a complete bedroom set by my Daughter for my 6-year-old Grandson Chef RJ. The purchase went as expected, the sales rep was pleasant, the delivery arrived as expected BUT the set-up 😳🤫🤣 DID NOT 😳😱go as expected 🤷🏽‍♀️🤦🏽‍♀️😱🤣😂!! The complete bedroom set was put together correctly until my daughter realized the handles to the dresser drawers were NOT put on correctly 😳🤣🥺🤣. NOT 1, NOT 2 dresser drawers but 6 dresser drawers installed incorrectly 😞😔. WOW!! WOW!! How is this possible 🤔🤔????? The delivery driver said he couldn’t correct them because once they put something together they cannot take it apart to correct because something might get broken 😳😂🤣. So, I now understand the meaning of if it’s not broken, don’t fix it and if it’s put on incorrectly, don’t correct it because it might get broken 🤦🏽‍♀️. She called Best Buy Furniture, spoke with the Manager and he apologized, said there was nothing that they could do to correct the problem but would give her 1 free mattress cover for the bed for her troubles. My Daughter couldn’t and still can’t believe this has happened but has been very patient and give out big LOLs 😂🤣😅😂 every time she looks at the dresser drawers with the ribbons attached to the inside dresser drawer handles to the outside of the drawer for easy opening. This is most definitely the most OMG 😱, unbelievable, funniest and craziest Google Maps post that I have written. It’s truly NOT funny because the 6-year-old and/or the 1-1/2-year-old get their finger(s) shut inside one or more of these drawers trying to work/play with ribbon(s) just to get inside the drawers then this could be a problem that should have been corrected ASAP before little fingers get hurt/broken. 😕😣 It’s been over a week now and the dresser drawers are still the same. 🥺😤 No I DO NOT recommend this store to my friends, family and, now, the World 🥺!!

Melanie is Fantastic! She took the time to answer my questions, show me the furniture pieces I was asking about, was very knowledgeable of her inventory, very pleasant to work with and I look forward to working with her again.

Bought my livingroom set here.. Izzy was pretty helpful with what i wanted because i had went online before visiting the store itself.{yes i had the sku number and all} The delivery was right on time, the driver called me 5 minutes before arriving @ my house, Nick and Angel{the delivery guys} were very friendly... Only thing I can complain about is when you call u will be put on hold 4 ever! 22 minutes 2 be exact and they didnt deliver the lamp I really wanted but that wasnt there fault. Thanks to Nini who reimburse my $ 4 lamp..

Nini was my salesperson and she was one of the kindest people that I have met. I had two orders; one worked out excellent and the other was a challenge, because the sofa did not fit. She worked with me to resolve the issue and left me feeling happy, in spite of the glitche.