Big Sandy Superstore

I went into the store with some idea of what I wanted. washer dryer. not a lot of bells and whistles, $1000 or so. LG or Amana, something dependable. David was friendly, helpful. Listened to my questions, concerns. Helped me compare a few sets and completed my paperwork, got everything set up. I ended up spending a bit more, but with the setup and the warranty-I felt like I won the lottery! It's a great set for our new place and a pleasant shopping experience, too! Thank you so much!

⭐⭐⭐⭐⭐ Absolutely Amazing Experience at Big Sandy Furniture in South Point, Ohio! We just purchased a brand new sectional from Big Sandy Superstore in South Point, and I cannot say enough good things about our experience! From the moment we walked in, the service was top-notch. Our salesman, Caleb, was beyond exceptional — truly one of the best we’ve ever worked with. He was knowledgeable, patient, professional, and genuinely cared about helping us find exactly what we wanted. He took the time to answer all our questions, made the process smooth and stress-free, and went above and beyond to make sure we were completely satisfied. Our new sectional is beautiful, high quality, and exactly what we were hoping for. The entire experience felt easy and enjoyable because of Caleb’s outstanding customer service. If you’re shopping at Big Sandy in South Point, do yourself a favor and ask for Caleb! I would 100% recommend him to anyone looking for furniture. We will definitely be back!

Had a REALLY great shopping experience with Jacob! We found what we wanted, he checked inventory, we took some time to talk about it, decided on it and when we came back the paperwork went fast. Delivery scheduled and wala! I would definitely recommend shopping here! ❤️

We were moving into Woodlands Retirement Community when we found out from another local store that our bed delivery was going to be delayed. We were advised by neighbors to go to Big Sandy in Ohio. Audra greeted us warmly and turned us over to Cosby in the bed/mattress department. Cosby suggested several models and let us decide which was most comfortable. We decided that the “Purple” model was best for us. Cosby was a super saleswoman! We still had our U-Haul from our move here from MD and your staff loaded our bed into our vehicle and we were quickly on our way home! Please let Audra and Cosby know that their hospitality and understanding of our situation resulted in finding us the perfect bed and accessories we needed for a good night’s sleep! 😇😇

Jeremy at Big Sandy Superstore provided outstanding customer service from start to finish. He was knowledgeable, patient, and genuinely helpful. He took the time to answer all of our questions and made the entire shopping experience easy and stress-free. It’s hard to find customer service like that anymore. We truly appreciated his professionalism and kindness and will definitely return for future purchases. Highly recommend asking for Jeremy if you shop at Big Sandy!