Dunnett Appliance & Mattress

Worst appliance buying experience of my life. I purchased a $3300 washer and dryer set at Dunnett's in Bangor 3 weeks prior to closing on my house. Dunnett's assures me that they will deliver my washer/dryer on the agreed upon date. Well the day before the scheduled delivery, Trent at Dunnett's calls to tell me that they don't have my dryer. The dryer I purchased THREE. WEEKS. AGO. So now I'm in a house with no laundry machines and Trent's solution was "sorry, I can sell you a similar dryer with fewer features for the same price". They purposefully sold machines that I paid for and their idea of making it right is to offer a lesser machine for the same price. Really speaks to the quality of these guys. I would get better customer service at Home Depot and at least I would have the appliances that I paid for 3 weeks ago. It's disgraceful how shady Dunnett's is and now I'm stuck paying $15 a load at the local laundromat. I did the only thing I can do and contacted Speed Queen customer service in Ripon Wisconsin to discuss how their vendors are treating people in Bangor Me. Photos show that delivery was scheduled and Dunnett's just decided the day before my scheduled delivery to sell my appliance to someone else and now I just don't get what I paid for because... reasons?

Purchases a gas range February 2026 -- the salesperson was very helpful and knowledgeable without being pushy and delivery was prompt, even though I live 2 hours away. Best of all, however, were the two delivery guys who came out in a snowstorm at the end of their day and not only delivered, but also looked at my old stove and caught that we needed to save a fitting from it to connect the new stove -- meaning my new stove could be used that night and not have to wait for a trip to the hardware store the next day for another fitting! Kudos to all at Dunnetts for an easy and happy purchase!

I can’t say enough nice things about this company! I was unsure where to start with upgrading our built in oven microwave unit. I called Dunnett who referred me to their install tech Scott. Scott came out took measurements and sent me back to Dunnett for the oven. Matt in sales picked the oven that was best for my fit ordered set up install date and that was it. Dunnett delivered free of charge and Scott and his helper put in my oven which was much larger than space for a great price!!! Cleaned up when they were finished and were great company during the whole install. I would encourage all who are local to only work with Dunnett they have all the team u need built into one amazing company!!! I am so happy with everything!!!!!!! I will only use Dunnett for all my future appliance purchases.

I purchased a new General Electric Refrigerator at Dunnetts and it failed just out of warranty. I called Dunnetts Service to have them repair the refrigerator, but was told they did not do that type of repair and I should purchase a new refrigerator. I called General Electric and they sent a repair person who repaired the refrigerator and completed the repair under warranty. Bottom line... Dunnetts does not service what they sell..

What a great group of people!! From Jack, the owner to Amber, the service manager to Marcey in sales and Rob the service tech (just to name a few - they are all amazing). Always helpful, courteous and professional. I have been a Dunnett’s customer for over 32 years…..I wouldn’t even consider going anywhere else!