Factory Direct Mattress-West Wichita in Wichita - Reviews, Hours, & Deals

What Your Neighbors Say

Real Google reviews from nearby shoppers

Average rating 5 · 284 reviews

Last updated Oct 31, 2025

Christopher Hayes· 5★ · a week ago

Store is by appointment only. Called the number and had our appointment within an hour. Great service, good pricing, and had several mattresses from multiple companies available to try out. Great experience overall.

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Taunia Ormerod· 5★ · a month ago

Didn’t realize that they were by appointment only, fortunately the owner was there & took the time to allow us to come in and shop around, he answered all of our questions and pointed us in the right direction to find exactly what we were looking for. Super nice gentleman & super helpful. Would definitely recommend stopping here first if you’re looking for a new bed!

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Amanda Miller· 5★ · 2 months ago

This place is amazing! We drove 12 hours to move my daughter to her townhouse near the university. We were tired and running on empty. We realized we forgot to purchase a box spring for her bed. We called several furniture stores and it was something about these guys that I knew we'd be well taken care of. They went out of their way to make sure we got exactly what we needed. Customer service was superb. The cherry on top....... they outbeat everyone else's prices!!! Talk about a breath of fresh air receiving this kind of treatment. Thanks again!

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Arianna Manzano· 5★ · 4 months ago

Came in at 6:00 pm on a Tuesday. Sam was there and he helped me with exactly what I want wanting. Wasn’t looking to spend too much so he showed me options in my price range and we were able to make a deal! Would recommend and would definitely come back!

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Terri Leschuk· 5★ · 3 months ago

I had a fantastic experience! From the moment we walked in, the staff was incredibly welcoming and knowledgeable. Great variety to choose from. Worth checking out! We will definitely go back there for any future needs.

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