Factory Mattress USA
Greenville, NC
Factory Mattress Outlet is a locally owned business offering a wide selection of mattresses, adjustable bases, and bedroom furniture. They provide free delivery, a 30-day price guarantee, and layaway options. Customers can also enjoy up to a 90-night trial for comfort exchanges.
No promotions found. See store for potential offers
Price range not yet reported
Real Google reviews from nearby shoppers
Average rating 4.9 · 79 reviews
Last updated Apr 13, 2026
OMGOSH, THIS STORE IS ABSOLUTELY FABULOUS. From the moment we walked in Tracey & Kirk greeted us with welcomes and smiles. We told Tracey what we were looking for she showed us several options before we found the perfect mattress and frame for us. Ordering and scheduling went perfectly. Two weeks later our bed arrived with Shy & Josh (delivery/setup men). The most polite respectful young men. We all shook hands said our introductions and they got right to work. They arrived earlier than they had told us, (which was great for us) they were very respectful of our walls & furniture, they cleaned up showed us how to use the remotes for our adjustable bed and they left. I will highly recommend Factory Mattress to any and all I can. Thank Factory Mattress. Ken & Lucile Yoakum
View on GoogleExcellent experience, as usual. Kirk was friendly, helpful, and guided me to the best mattress for my needs. I have shopped with this business for 25 years, always a pleasure. Also need to mention the delivery team, who were timely, polite, professional, and skilled. They had the old bed and mattress disassembled, placed in the truck, and the new bed in place in less than 15 minutes. Very impressed.
View on GoogleGuy in there knew what he was talking about and met me at the price I wanted to be at. Great experience! Even helped load the mattress up.
View on GoogleSuch a great store with a no-pressure atmosphere. We had professional advice about mattresses and expert support in all phases of selection (difficult since spouse and I didn't want the same thing...) and delivery from Tracie. I will definitely bypass the other stores and return here next time.
View on GoogleGreat service! Very easy process from choosing a bed to delivery.
View on Google