Furniture Liquidators USA Inc.

I’m extremely happy with this furniture shop. The products are stylish, durable, and reasonably priced. The staff were attentive and helped me find exactly what I needed. The entire process from selection to delivery was smooth and efficient. Highly recommended.

I usually don’t leave reviews, but the craftsmanship on our bedroom furniture deserves mention. The wood texture and polish looked even better in person than in the catalog photos. Communication during production was decent too. They answered my updates politely instead of ignoring calls like some companies do.

The craftsmanship stood out immediately once everything was assembled. Corners were finished neatly, drawers lined up correctly, and nothing felt uneven or rushed. Delivery came a few hours later than expected because of traffic, though the office kept us updated instead of leaving us wondering all day.

Every business has their pros and cons, and if you are wise enough, please read my review, pictures don't lie. On Feb. 1st, 2020 i walking into Furniture Liquidators, on N.Main St, in Kissimmee, to look around and possibly purchase. After a few minutes in the store, I fell in love with this bedroom set, even though it was preowned. As soon as I seen it, I knew it had to be mine. about 45 minutes later, I was approved for the bedroom set, a bunk bed and a sofa sleeper and my delivery was set for Feb. 8th. A day before the delivery date, I had called the delivery manager, and asked what time he was going to be delivering and assembling the furniture. He told me, he can do it on that Friday, instead of Sat. Naturally I was excited about that. We spoke about 2-3x before 7:30, then around 9pm, I called once more and he said he was tired to save it for the following morning. I wasn't too upset, because after all, thats when I was supposed to have it. The next day came a surprise, not that they came 30 minutes later then advised, nor the fact that the "helper" came dressed like he was coming to a party, but at the poor delivery and neglect they did to my flooring. To make a long story short, the flooring was just updated, and the gentlemen blamed "cheap flooring" for the cause of the damages. I called up the store manager, and told her what was going on, and to take back the bedroom set, (where the damages originated from) THE SAME STEPHANIE, that HIGHLY recommended Paul, and she said its between me and Paul,and hes fully insured. Comes to find out, the guy, DOESN'T have any commercial insurance, he pulled out a auto policy. I still haventt heard back from Stephanie or her boss, and thats ok, because hopefully my experience will help others to decide to go somewhere that their belongings will be treated with care. As of right now, my insurance, is going after "Paul", and we will take it from there. Moral of the story, don't listen to how well Stephanie trys to sell the delivery, and if you have to pay a little more to be treated better, and not have these damages, save yourself the couple of thousands in repair!

Cynthia is amazing! They do a great job of working with the customer. LOTS to look at!