Hometown Furniture Rocky Mount

Purchased a recliner and returned it within 48hrs, one day was a Sunday, and they are not open on Sundays. We were charged restocking fee of 25 percent. We were not aware of the restock fee. Online it indicated it was 30 days. Ask about restock before you purchase or better yet there are other furniture stores in the area.

Product great, service in store great. I was diagnosed with stage 4 cancer, taken out of work. 5 months no income. I owed $100.00, interest and late fees took balance to $211.00. The people call every day, every hour. Paid 60.00 and gave them the date I would pay balance within 30 days. They still call every day, every 50-60 minutes WTH

My daughter went to the store and purchased some items for me. Kiki the sales associate was very helpful while she was showing me all the items. Our furniture just arrived at the promised time and the delivery people was very nice. We purchased 2 mattresses, a bench, recliner,and a beautiful 3 piece living room set.

I absolutely love the customer service. Im so excited for my furniture to arrive. The price was very reasonable and affordable.

My experience was awesome. Mr. John Scott was very knowledgeable about the mattress that we purchased. He was patient as we experienced the feel of the various mattress that Badcock has. He explained the warranty and the assurance that Badcock stand behind the quality of all their merchandise. I felt comfortable in our purchase and I would most definitely purchase again.