Mattress Firm Copperfield in Houston - Reviews, Hours, & Deals

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Real Google reviews from nearby shoppers

Average rating 4.9 · 760 reviews

Last updated Aug 21, 2026

Earnest Goodrich· 5★ · 2026-04-07T05:51:26.227049277Z

Allison deserves 10 stars, she has outstanding customer service skills. She was so friendly & knowledgeable about our sheet inquiry. However, she didn’t have our sheets in stock, but NOT to be deterred she first called the warehouse, then other stores until she found stores that could fill our order. She made us feel like we were her most important customers today. She really deserves a RAISE.

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kaylie jasso-scandurra· 5★ · 2026-02-09T00:25:16.516150728Z

Hi there! We went to mattress firm with the hope of getting a mattress for my husband and I but we ended up with 3 mattresses and bed frames for us and our two kids. Joshua was super detailed, informative, personable, and extremely patient. He was truly a great salesman. He wasn’t pushy or picky he treated us as a customer from the get go and was thorough in his questions and follow ups. Anyways can only say good things about him. Great president day deals.

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Tri Nguyen· 5★ · 2026-04-13T20:10:33.769742044Z

Our mattresses are delivered today. We love them. We definitely come back here in the future. Micante is a really great sleep expert and very helpful!! We are happy with the services!! Highly recommended!!

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Ryan Neal· 5★ · 2026-06-06T22:16:36.472951388Z

Chris was very helpful and allowed us time and space to try out everything on the floor. He was informative and not hovering to push a sale, which I really liked and appreciate.

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Luis Torres· 1★ · 2026-03-01T17:28:15.852433031Z

My wife and I purchased a Beautyrest BR800 13.5" Plush Pillow Top Mattress about 1yr ago and the mattress has started sagging and deeping where we lay. I contacted mattress firm and they said that my issues has to do with the type of box spring that we are using. Which is not true. The box spring is sturdy and is in great shape. We've purchased 3 mattresses from them throughout the years but will no longer do business with them. They are nice and helpful in helping you purchase a mattress but when having issues with the mattress they hang you out to dry. My mattress has warranty and it is as if it doesn't. It's a shame that they are willing to lose a long time customer over 1 manufacture defect. They are all about the money and not the customer. Not right but it's ok. We will purchase a new mattress somewhere else.

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