Mattress Firm Eugene Gateway Mall in Springfield - Reviews, Hours, & Deals

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Real Google reviews from nearby shoppers

Average rating 4.8 · 352 reviews

Last updated Jul 2, 2026

Bailee Sparks· 5★ · 2026-05-18T18:15:36.599694671Z

I came in with my 8 month old and Drew was so easy to work with and patient with my little one. He asked questions and stuck to my budget. I had a couple options in mind and he gave me good feedback about which he thought would be best for our needs. I almost bought online but wanted to actually try the mattress so I went in, and I am glad I did as Drew made the buying process really easy. Can't wait to get our new bed

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Angelica Guerrero· 5★ · 2026-05-13T16:15:34.353591260Z

I went in with no idea what kind of beds I was looking for. I needed four beds and had a budget in mind, and honestly, I didn’t think I’d be able to get everything I needed within that budget. Lexus was incredibly helpful, knowledgeable, and kind throughout the whole process. I told her what I needed and what I could afford, and within 30 minutes she had me set up with four beds and four free platform frames. I still don’t know how she worked that kind of magic, but she is absolutely amazing at what she does!

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Trina Dodson· 5★ · 2026-01-20T02:39:08.268696464Z

Customer service was awesome. One person helped with purchase the other helped with loading into vehicle. Prompt, knowledgeable and courteous. Found an affordable durable mattress for under $250. Nice purchase, great service.

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Brady G. Bash· 5★ · 2025-02-15T04:30:31.180700Z

Salesman were willing,able,and very friendly. A no hassle, upfront disclosure with complete honesty throughout each sale. I purchased great products at a price point that cannot be beat anywhere else in this community. And the warranties are guaranteed from trusted manufacturers. I highly recommend giving MattressFirm in Springfield,Oregon a visit for all of your Mattress,bed frame,and box spring/ platform needs. Sincerely,Brady G. Bash.

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Brandon Hamilton· 5★ · 2026-02-23T16:22:00.363619731Z

We had a great experience working with Drew. He is professional, knowledgeable, patient and made our experience feel comfortable. Thank you for helping us get the perfect Tempur-Pedic mattress. Highly recommend going in and asking for Drew!

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