Mattress Firm Festival at Pasadena in Pasadena - Reviews, Hours, & Deals

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Real Google reviews from nearby shoppers

Average rating 4.9 · 692 reviews

Last updated Apr 9, 2026

Cheyenne Abell· 5★ · a month ago

Tony was absolutely phenomenal with helping purchase my mattress and adjustable base! He was extremely knowledgeable and made many suggestions and recommendations to perfectly fit my needs! 100% do recommend and will definitely be telling my friends and family! Thank you Tony!

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Anne Watts· 5★ · a month ago

We are returning customers to Mattress Firm. Each time we make a purchase we have been very impressed with the customer service. From help with picking the correct mattress but answering a few questions to make sure that we have selected the right one for us. Financeing was a breeze and delivery was set up all in a few minutes. Eli was our salesman and he explained everything we asked about. Friendly and knowledgeable employee. That's why we always shop at Mattress Firm.

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Brandy Bartee· 5★ · 2 months ago

Today my partner and I purchased 2 queen sized mattresses with Eli. First and foremost mattress firm prices are very affordable and have a nice selection. Eli was simply amazing. Knowledgeable, sweet, patient, kind, personable.....and did I mention Knowledgeable. We went in looking for a soft pillow top mattress. Eli gently educate us on why that would not be best for us. After trying the mattress he suggested, we fell in love. Immediate yes. Eli made a large purchase seamless, painless and exciting. Needless to say we are mattress firm customers for life. And will recommend everyone we know to mattress firm. Thank you Eli!!

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Shirley Reynolds White· 5★ · a month ago

My experience at the Pasadena location was excellent. I received superior service from the salesman. Mr. Tony answered all of my questions and made me feel comfortable with my selection. He was patient, personable, and professional.

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Emmanuel Mitchell· 5★ · 3 months ago

Eli was great with helping my wife & I pick out a new bed that suits our needs. He explained a lot to us so we'd have a better understanding of our likes and dislikes in a new mattress. He also went through great lengths to assist in an issue we had in our previous mattress - which he didnt have to do but he wanted to help and we appreciated that. I would highly recommend him to anyone looking for a new bed/mattress.

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