Mattress Firm Kapiolani

John was great. I entered the store and I encountered a very professional salesman. I was able to amek a well informed purchase that saved me money and time. The store was clean, and I was able to freely walk the store and learn about the products. John answered every question I had, and he also explained my service agreement. The best part is that I don't have to wait forever for delivery. In six days, I'll be sleeping on my new mattress.

John was super helpful identifying our needs for a new bed. He showed us all the various mattress options, providing pros and cons for each. Once we made a decision on the bed we wanted, he explained services and warranties available for our selection. He looked out for our best interest, even identifying a program that allowed us to get a better price AFTER we committed to the purchase. Thank you John.

Paul was very pleasant, knowledgeable and easy-going. He took the time to let us sample different mattresses without any sales pressure. He let us decide what was best for us. He even found the best deal to save us some money!

This was my first experience shopping at Mattress Firm. Initially, I called the store and spoke with Paul, who was very helpful over the phone. When I stopped in at Mattress Firm on Kapiolani, I met salesperson Richard, who did an EXCELLENT job! Paul was off that day, so Rich explained in detail about the different mattresses, adjustable bases, remote controls, bedding choices, guarantee and warranty. I spent a lot of time in the store to decide on which mattress I was most comfortable with. I later called the store again and Rich took my order over the phone. The delivery service was quick and professional. I highly recommend Mattress Firm on Kapiolani. Thank you.

I had a really good experience buying a mattress at Mattress Firm Kapiolani and wanted to give a shout-out to Richard Guzalak. Richard was easy to work with, very knowledgeable, and never pushy. He took the time to walk me through different options, answered my questions honestly, and helped me find what felt right for me. The whole process was smooth and straightforward. If you’re shopping for a mattress and want someone who’s helpful and professional without the sales pressure, I’d definitely recommend asking for Richard.