Mattress Firm Kirkland Totem Lake in Kirkland - Reviews, Hours, & Deals

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Average rating 4.9 · 720 reviews

Last updated Aug 19, 2026

Ling Hong· 5★ · 2026-06-21T06:53:56.910745003Z

We've been shopping for a mattress for almost a year! We finally decided to try again a month ago and worked with Jerry on repeat visits in Totem Lake as well as over email. He took the time to understand our needs and wants and recommended different mattresses to consider. We appreciated that he was not only super knowledgeable about different models but also knew inventory well, and went the extra mile to be a resource for us - even checking availability in outlets. He made mattress shopping less daunting for us and we're SO thankful he finally ended our year-long mattress shopping odyssey.

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Chris O· 5★ · 2026-07-15T21:28:46.572046142Z

Vincent at the Totem Lake store was excellent. There was no pressure, just Vincent sharing his competent knowledge of the product with us. He gave us the information we needed to choose the mattress we needed. He gave us the mattress differences without trying to steer us towards the most expensive mattress. All in all it was a great experience.

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Agent_P21· 5★ · 2026-07-12T22:29:09.416852570Z

Jerry was super helpful with finding the right mattress and was very knowledgeable. He was able to get us a great price and even jumped through some hoops on the phone with another store to be able to get it delivered over in Montana! Great experience!

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Airfe’aira Lester· 5★ · 2026-03-27T01:26:59.035948215Z

I had an excellent experience purchasing multiple mattresses and working with Jerry. He was knowledgeable, patient, and made sure I found the best options for each need. He took his time, answered all my questions, and made the entire process smooth and stress-free. I truly appreciate his professionalism and highly recommend working with him!

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Spencer Pruitt· 5★ · 2026-03-26T01:25:39.598585956Z

Jerry was simply the best salesperson and customer service rep we could've ever asked for. We explained our situation to him and he was incredibly thoughtful, knowledgeable, and worked with us to craft a solution that PERFECTLY met our needs. It was a pleasure doing business and I hope to work with him again the next time we need a bed!

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