Mattress Firm Lakeport Commons

We were very happy with our experience at Mattress Firm. Shane was very knowledgeable and helped us make the best choices for our family. The prices were affordable too! Thank you!

First place I went to because I got recommended! Shane shot to the door right as we walked in! Told him our budget and we got straight to the point! End up walking out of there paying less than our budget was!! Very nice and the staff there as well! (John and Paul)

I recently had an excellent experience working with Shane, who helped us purchase a new mattress and bed frame, and I couldn’t be more satisfied with the entire process. From the moment we walked in, Shane was welcoming, attentive, and incredibly knowledgeable. He took the time to understand our needs, asked thoughtful questions about our preferences, and made recommendations that were genuinely helpful. What impressed me most was Shane’s honesty and professionalism. He explained the differences between various mattress types clearly, helped us test out several options, and guided us toward a choice that was perfect for both comfort and budget. He also made the process of selecting a matching bed frame simple and stress-free. Throughout the experience, Shane was patient, respectful, and made sure we felt confident in our purchase. Thanks to his guidance, we left with exactly what we needed and are absolutely loving our new bed. If you’re in the market for a mattress or bed frame, I highly recommend asking for Shane. He truly made the experience easy, enjoyable, and worthwhile. A five-star experience all around!

Best Sales Men/Customer Service...Thank you John and Shane for the service 👏🏻 and the funny jokes. Thank you Shane for explaining so well the types of Bed and now just can't wait for my new mattress/base set. We need Customer Service like you two.

Our first time here and I will be definitely coming back. The store manager knew what he was doing. He knew his mattress and made our experience a lot more easier. He greeted us as soon as we came through the door and told him what we wanted in a mattress and the budget. He took us right away to a mattress that fit our description with an awesome warranty. Right there and then, I knew he was getting our business now and the foreseeable future.