Mattress Firm Warehouse

I spent the night on site for a 6 am delivery appointment. I was out at 7:15 am. Our company is a freight touch free Carrier, but this delivery was actually not bad as far as a recommended physical exercise for truck drivers that are mostly too lazy to move around in order to keep a good health. Back in 2017-2018 when I used to drive as an Owner Operator for one of these “Russian Companies” in Chicago, I ended up unloading a fully loaded trailer by myself, However I was also compensated for it ($400.00). The real challenge was potential back pain to deal with afterwards. This mattress warehouse actually has their employees going inside the trailer with giant push furniture carts and loaded them along with the driver’s help. I’d be a liar to claim that I’ll never return to that place again for deliveries. Receiving office is located near door 76. They open at 6am, lots and lots of space to do backing maneuvers.

My delivery is Wanner Torres i’m waiting by my phone. I’ve changed my schedule waiting for my bed now. I may have to wait two more days in please someone get back in contact with me. His delivery was supposed to be here in Edison today. There was no knock at the door. There was no phone call. Nobody rang the doorbell. I’m ultimately disappointed in this service.

Terrible experience awful And any other words you can use to describe a terrible delivery use it terrible unprofessional delivery drivers caused property damage ruined the new matches they delivered by using a box cutter to cut into it. Just a awful experience with this company. I would say the Three Stooges, but they were missing one so it was the two stooges

I must say Jose & Luis are a great team! These too gentlemen made sure that my delivery service was outstanding! They were very respectful of my house the area I wanted the mattress set up in, the install was a breeze for them! Once they showed me how to operate my new mattress and handed me over the remote- I felt like I was buying a new car lol! Jose & Luis set up another bed (in the box) that I got for my son also! They didn’t have to but did a wonderful job with that also! And the clean up job was like they were never here! Moral of the story is if you can request Jose & Luis that would be your best bet! They were great and made my delivery day a breeze! Thank you Jose & Luis!!!!!

The men that delivered and set up our beds were terrific! They arrived right on schedule and were polite and friendly while they carried everything up the stairs and set up each bed efficiently. They removed all packaging materials and were on their way to the next delivery in short order. These young men did a great job!