Mattress Mars - Millenia Crossing

Avoid buying a mattress from this company. They are not transparent about their policies. You are better off buying from a big box store like Macy's. The Matress Mars exchange policy requires you to ship the mattress back on your own dime--that isn't made clear on their site. Don't deal with them. It's not worth it!

Straight forward. No high pressure sales pitches, got a great deal on a mattress with a lifetime warranty. Can't beat that! Highly recommend.

WARNING! Other reviewers are correct about this business. I am sorry I did not read more about this company first before shopping. We stopped in last week and purchased a mattress, box and frame. It arrived a few days later and looked like it had been open (was retaped). We thought maybe it was just taped because it got torn in transit. Once we got frame set up started to open mattress and noticed discoloration. See pictures attached, we got black light out to see if it was a stain and it was. Along with that spot there were splotches of some kind of liquid all over it. Also found a few random hairs as well. Notified delivery guys right away they would not come back and get. Sent the owner (Salem Morad) a video and pics. I got a response that they were sorry and would contact us with resolution. I responded saying pick it all up we cannot trust anything from the store at this point I don't know what this liquid is could be a biohazard substance who knows. That was 2 days ago and since then they offered to get a new one sent out which we declined. I offered to deliver all of this back to them at my cost, they refused. They also refuse to refund box springs and frame for some reason. Said this is their policy. This was not communicated during the sale and this store has no sign stating "no refunds". They said they are working on picking up mattress but they have to schedule it. Do not buy anything from this store. They will not back their customers up and when you bring up issue make you seem like the one with the problem.

Salem is a great, honest sales person. Very kind, professional, and helpful. I highly recommend him. Great customers service. Thanks Salem! We love our new mattress

Just moved to the area and we were in need of a mattress quickly. Gary went above and beyond to find a great mattress for us, and made sure that the mattress was delivered next day in the time frame we needed. The delivery guys didn’t have a part they needed for the bed frame when they arrived, they went straight back to the warehouse and got what they needed and came back that night to make sure we were all set. Highly recommend Mattress Mars to anyone looking for a new bed, thanks again guys!