Mattress Showroom La Quinta

We went to Mattress Showroom in La Quinta and had the best experience speaking with Grace who was extremely knowledgeable. She helped us make an educated decision and saved us money. We went to other mattress places but found they were too over priced. Save yourself time and money and go to Mattress Showroom. Especially with the economy, every dollar counts, and don’t be fooled thinking they won’t have what you need because they’re located in a strip mall next to Home Depot. FREE same day delivery. Follow me for more reviews on restaurants, shopping, and places to visit.

Very Disappointed – Poor Quality and No Accountability We’ve been loyal customers of Sherwood Bedding for many years, purchasing around 12 mattresses over time, each costing $600–$800. We always ordered the same model — Firm. About a year ago, we ordered four more mattresses, specifically requesting the same Firm model we’ve always bought. To our disappointment, what arrived were Soft mattresses — so soft that you literally sink in the moment you lie down. They are completely unusable. We reached out to customer service dozens of times by email and phone, begging for an exchange to the Firm version we originally ordered. They refused, saying they couldn’t replace them because the driver had opened the packaging during delivery. After endless back-and-forth communication with the store and the company, they finally agreed to exchange them — but only if we paid an additional $200 per mattress. We reluctantly agreed, as we had no other choice. When the replacements arrived, the mattresses were labeled Firm, but to our shock, they were exactly the same soft mattresses as before — again, completely unusable. Since then, we’ve been in an endless loop between the store, the manufacturer, and customer service — no one takes responsibility. Upon further inspection, we discovered that the new mattresses are no longer made in the USA like our previous ones, but appear to be manufactured overseas (possibly China) with very poor quality and materials. We paid the same premium price for an inferior, low-quality product, and have received no help or accountability from Sherwood or the retailer. We feel deceived and deeply disappointed. We will never purchase from Sherwood Bedding again and strongly recommend others look elsewhere if you value quality, honesty, and customer service. Avoid this company!

My new mattress was delivered and the old one removed within ONE HOUR of me buying a new mattress set! Fast and easy experience with reasonable prices. I highly recommend this locally owned and operated business!

Joni was awesome! She didn’t have to put any effort into selling my husband and I a bed. We we already knew what we wanted. We bought a Diamond Shadow mattress set. It’s expensive, but she gave a great discount on top of a discount. She was pleasant, patient, caring, and very knowledgeable about all the beds. Watching her with other customers while I waiting was amazing. I thought that I was a great sales lady, but Joni gives me completion. She also gave us a call to remind us about our delivery 🚚. We are so satisfied with the whole process of buying our much needed mattress and Thankful to Mattress Showroom for such great Customer Service!!!!

Great mattress shopping experience. Grace was a pleasure to work with. She was extremely knowledgeable and pointed my wife and I in the right direction. We didn’t feel pushed and everything promised was delivered on time ! Highly recommend and thank you again Grace !!