Mattress Time

Nothing but issues since renting this place. You can never contact the property manager. It always goes to voicemail or their automated system just resets and makes you listen to the entire menu again before you can press 4 again. Wasps everywhere. Been stung twice trying to get into my unit. Randomly raise rent prices for customers but show the lower price online to “new” customers. Had issues with app and just needed my code to get into one day and was connected to some foreign call center telling me I was stupid that I couldn’t figure out my app. Said they put a ticket in but never heard back. It wouldn’t sent me my text verification code to reset the app. I go to move out and no instructions on what to do with the key. Tried to call the property manager 3 times , but can’t get ahold of anyone. I found this key drop thing by the front gate. The key and lock is in there. Good riddance. Extra space storage down the street is about the same price, the entrance and loading area is covered, and they offer carts for you to take stuff back and forth to your unit, and they have their office manager there 6 days a week. Highly recommend that place.

Ebony A. was so helpful. It is nice to find people with knowledge in their field. She helped us to get the unit that best fit our needs. Thank you Ebony.

It was a pleasure to speak and do business with Yanique, she was very nice and willing to help. It is very nice to find people like her.

Ebony is top notch as far as Customer Support I have been a customer for 5 years and helped with a lower price unit Thank you again for your help 😀

I had some questions about storage in the Ocala area and Tea was very helpful in explaining everything I needed to know, very patient and thorough with the information. Thank you!