Mattress Warehouse of Newtown

We had an outstanding experience at Mattress Warehouse thanks to Jim and Neil. They were both incredibly knowledgeable, patient, and genuinely cared about helping us find the right mattresses for our needs. They took the time to answer all of our questions, explain the differences between our options, and worked with us to make sure we were completely comfortable with our decision. There was never any pressure—just excellent customer service from start to finish. If you’re looking for a new mattress, I highly recommend asking for Jim and Neil. They made what can be an overwhelming process easy and enjoyable. Thank you both for all your help!

My experience at the mattress store was excellent from the start to finish. As soon as we walk in, Neil greeted us warmly and took the time to understand exactly what we were looking for. He showed us several mattresses option within our budget and carefully explained the differences in comfort, Construction quality of each one. Through the entire process., There is was absolutely no sales pressure. Neil was knowledgeable, professional, and focused on helping us make the make and inform decision. Everything was presented clearly and professionally which make their shopping experience very comfortable and enjoyable. The following day, I call and place my order because I felt confident in the information and service I had received. Thank you, Neil for you outstanding customer service and professionalism.

Amazing experience! Jim was super helpful!!!! He explained everything and listened to our needs. We then ended up going back and working with Neil and he was incredibly professional, understanding and helpful as well! We bought a Helix Midnight Elite mattress and are loving it!! It is so soft and yet very supportive! We are so impressed by the level of professionalism and knowledge of both Neil and Jim.

We had an excellent experience purchasing a new mattress for my father. Neil was incredibly helpful, knowledgeable, and made the entire process easy and stress-free. He took the time to answer all of our questions and helped us find the perfect mattress at a great price. The store has a convenient location, a great selection, and very competitive prices. We truly appreciated the outstanding customer service and would highly recommend this store to anyone looking for a quality mattress. Thank you, Neil, for making this such a pleasant experience!

Neil is such an amazing person. He was such a big help! He sold us a great mattress at a very reasonable price and was willing to help us out with delivery and pickup costs. Ask for him if you want somebody who’s going to pick out a perfect mattress for you and not going to sell you something you don’t need.