Mor Furniture for Less Warehouse

A wonderful shopping experience with excellent customer service. The store has a wide range of high-quality furniture at reasonable prices. The staff was friendly, knowledgeable, and helped me make the right choice for my home. Delivery was fast, and everything arrived in perfect condition. I’m very satisfied and would gladly recommend this shop.

They should be called Less Furniture for Mor! Horrible, horrible company. The salesman we dealt with lied to us about 3 different aspects of the furniture set we purchased. When trying to contact the company to get an explanation, it is impossible to actually talk to someone at out local store over the phone or corporate. The only way they communicate is through text and even then you may be waiting DAYS for a response. So not only we’re we lied to be a salesman that is suddenly no longer with the company, we were also given defective furniture and had to endure 3 different days of there 4 hour windows for deliveries. Mor told us that once we were “happy” with the furniture we could discuss compensation for all the lies and trouble we went through. We spent $4200 on the set. Most of the lies we were told stemmed around the center consoles looks and capabilities( he told me the usb console wouldn’t have the plastic tray circled and that the cup holders would still be electric, both untrue) I figured a fair compensation would be a refund for the amount of the center console or $500. Of course this cheap company would not do that…guess what they offered, yep, $100 in store credit😂 Like after all they’ve put us through over the last month we want to buy anything else from them. He also said the couch and love seat would each only have 1 cord to plug in, the couch has 2 and the loveseat has 3. Bottom line, they will lie through their teeth to make a sale. Give you shoddy, furniture with poor craftsmanship. Do absolutely nothing to make sure their customers are taken care of and you’ll have no way of actually talking to someone on the phone without jumping through multiple hoops first. I should have known not to deal with a large corporation like Mor, learn from my mistakes, shop at a local store that cares about the customers and business. The circles in the pic reflect the shoddy craftsmanship, the unaligned cushions and the plastic tray that is was told would be on the usb console. The craftsmanship of the couch was good which was what made it so apparent the loveseat wasn’t.

My wife and were there on Saturday to purchase a bed for my aunt. Alex was our sales associate and he was exceptional we told him what we were looking for and he went above and beyond to meet our needs without trying to do the good better best pitch just straight to point here is this here is this and let us make our own decisions. Thank you Alex!!!

Doug was an AMAZING sales person with a good personality and excellent charisma. He's not overly pushing like most sales men I have experienced, and was very patient while I am very indecisive. He got me a great deal on my furniture and was very pleasant to talk with. I would highly recommend Doug!

Doug was so helpful. He made the process of buying my Mom a new sofa so quick and easy. Thank you.