Raymour & Flanigan Furniture and Mattress Store

Delivery is tomorrow but the buying experience was top notch. Our salesman Jonathan pointed us in the right direction towards material( chose leather), style and price.. when we picked what we wanted we asked if there was anything else he thought would work. He was very upfront and said that in keeping within our budget we picked the best product(s) and he knew we would be very satisfied with our choice - sofa and power recliner... very much appreciated!

We bought a lakeside sofa and ottoman and a recliner. Our sales man Jonathon was a pleasure and helpful. I loved that he didn't follow me around the entire time. I hate that! He let me just roam around and help when I needed it. We got out furniture within a week and it was a third party deliverer because we needed stuff hauled away. The man Najeeb and his crew delivered our furniture perfectly and were very kind. Great experience both sales and delivery

I drove further away to this Raymour & Flanagan in Jenkintown PA to have a top tier experience with Nancy. Not only did she give us superior customer service and knowledge of the product but she made sure we were respected, listened to and comfortable with the purchase we were making. The manager also made our visit very welcoming and made sure we were well taken care of. We previously visited the store on Cottman & Castor in Philadelphia in which we received terrible customer service from the actual manger. My sister, my dad and myself were looking to purchase a recliner for our dad as a Father’s Day gift, so we were shopping around and ended up at Raymour, my dad found the perfect chair and we were prepared to pay top dollar for anything he chose. We asked what was the best price and said we would be paying cash, the manager scoffed at that and said well that doesn’t matter we get paid as soon as you walk out the door. The rudeness behind the comment made our decision easy to leave and go elsewhere. Ultimately my dad still wanted the Starlight so we called another which ended up being the best decision we made. Kudos to Sheldon and his team, they absolutely know how to treat their customers. My family and will be back to give them business when we are needed of any kind of furniture. 👏🏽👏🏽👏🏽🙂

Customer service was excellent. Mr. George was attentive. He worked with me to finalize the decor I was looking for. The prices were reasonable and of course a presidents day sale helps. However, the reason I only gave it four stars was due to NO parking. There are " NO DESIGNATED" parking spots for this store location. It's attached to another commercial food market and non R&F patrons utilized the parking spots that should be designated for R&F. ( If it was not for the sale and R&F was on my to do checklist, I would have left. My thoughts were while contemplating to leave or stay and while looking for parking spot. Which ended up down the hill near the Ross. How much business is this store losing because lack of parking spaces?).A major touch point for commercial business.

I had a wonderful experience at Raymour & Flanigan thanks to Sheldon and August. August was extremely patient, knowledgeable, and professional throughout the entire process. He took their time explaining everything clearly, answered all of my questions, and made sure I felt confident in my purchase. His customer service truly stood out and made the experience smooth and stress-free. I really appreciate their help and would definitely recommend working with them! He explained the whole process of the warranty and even entertained my two inquisitive daughters who he keep so calm. In addition my car died outside and August and Sheldon gave me a jump. This location will always be my one and only these associates are true examples of humility.