Raymour & Flanigan Furniture and Mattress Store

Carole D was an amazing sales person. She really helped us figure out which lift chair would help my husband, who has mobility issues, safely get up and down without hurting his back. She spent a lot of time with us. We love the chair we are getting and it will look great in our loving room. She even helped us get it delivered quickly being he is 5 days post surgery and needs it asap. What a great experience!

Brian H was amazing to work with! My husband and I went in feeling a little overwhelmed trying to pick the right couch, and Brian made the whole process easy and stress-free. He was patient and knowledgeable. He walked us through our options, explained everything clearly, and helped us feel confident in our decision. Thanks to Brian, we found the perfect couch for our home. Highly recommend asking for Brian if you’re shopping. He made our experience enjoyable!

I rarely take the time to write reviews, but our experience with Gene absolutely warranted one. My wife and I came in looking for a high-end mattress and adjustable base — a significant investment, and honestly a purchase we weren't sure how to navigate. Gene changed that immediately. From the moment we started talking, it was clear he knew his products inside and out. He walked us through the differences between models, explained the mechanics of the adjustable bases in a way that was easy to understand, and helped us think through what would actually suit our sleep needs — not just what looked good on a price tag. There was zero pressure, just genuine expertise put to work on our behalf. What really set Gene apart was how much he went above and beyond. He took the time to make sure we were completely comfortable with our decision before we ever reached the register. We left confident we had made the right choice — and that's a rare feeling after a big purchase. If you're shopping for a mattress or anything in the store, ask for Gene. He's exactly the kind of knowledgeable, customer-first professional that makes a real difference. Thanks Gene — Becky and Tim

We had a friendly experience with the sales staff at Raymour & Flanigan, and we initially felt confident that the higher prices reflected strong quality and support. Unfortunately, our experience after delivery hasn’t matched those expectations. We purchased a kitchen island and a sectional couch. The finish on the kitchen island had to be redone within the first year, and now that it’s out of warranty, the finish is bubbling again. For the sectional, the built‑in lamp stopped working. It took two weeks and three phone calls just to get a response from service, and once someone finally came out, they took a photo and told us it would be another six weeks to order the part. We were also surprised to learn that the cushions are “no longer covered,” even though the lamp is—and despite having purchased the platinum protection plan specifically to ensure the cushions would be protected. We appreciate the friendly sales experience, but the follow‑up service and product durability have been disappointing, especially given the price point.

We had a very good experience 8/2/27 . Our sales lady was very knowledgeable and we enjoyed talking with her. The furniture in the store was beautiful and the store was immaculate. Love the furniture we picked !! I'm sorry I forgot your name . I'll add it to this post when I get home.