Steven Placeres· 5★ · 3 months ago
Great experience at Relax The Back today. I came in looking for an office chair due to some back issues and ended up purchasing the Ultimate Executive High Back Chair. The entire process was smooth, including interest-free financing via Affirm.
Maria was especially helpful and really took the time to walk me through the different chair options and explain what would work best for my situation. Juan and Omar were also great and provided solid support throughout. Everyone was knowledgeable, patient, and genuinely focused on helping.
Highly recommend if you’re looking for ergonomic solutions and great customer service.
View on GoogleGabriel Valencia· 5★ · 5 months ago
I purchased my mattress over 5 years ago after having back surgery, and I couldn’t be happier with both the mattress and the outstanding service. What really impressed me was the personal touch Juan recently reached out to check how my back was doing after all this time. That level of care truly amazed me! It shows how much he genuinely cares about his clients. I highly recommend Juan Gallo at Relax The Back for anyone looking for exceptional products and customer service.
View on GoogleEdward Parra· 5★ · 6 months ago
After many years we finally purchased our mattress, and Juan made the experience outstanding. He has always remained available to answer our questions, no matter how small, and he does it with such kindness and professionalism. Juan truly goes above and beyond for his customers—we couldn’t be happier with both the service and our purchase! Highly recommend him!
View on GoogleClaudio Cioffi-Revilla· 5★ · 4 months ago
Had an excellent, informative, and very nice visit last week at this store, looking for a high-quality ergonomic desk chair. The manager on duty, Mr Herrera is a very knowledgeable, courteous gentlemen who has very helpful, going out of his way in assisting us. I had to postpone the purchase due to travel, but I highly recommend looking into many fine options at this store.
View on GoogleDr. Tony Willcox· 5★ · 6 months ago
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As a Doctor of Acupuncture and Oriental Medicine with 19 years of experience, including seven years with the Florida Panthers medical team and five years with the UFC Fight Team, I can confidently say Juan Gallo at Relax the Back is exceptional. As the sales manager, Juan’s expertise and commitment to helping people with back pain are truly outstanding. He takes the time to understand each client’s needs, offering personalized recommendations and educating them on the best solutions for their comfort. Through my clinical practice, I’ve referred many patients to Relax the Back, specifically to Juan, because of his professional, approachable, and genuinely caring approach. His focus on providing the right experience makes all the difference. If you’re seeking relief and top-notch service, Juan is the person to see! Highly recommend Relax the Back for their exceptional products and Juan’s unparalleled guidance.
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