Sleep Number

I bought the 360 bed and it is the worst purchase. When it was first set up. It didn’t inflate and hold its air. So finally a nice lady named Courtney assisted me on the phone how to check the hook ups and now my bed doesn’t heat up at all like is suppose to do. Please save your money on these expensive beds. To come out and fix your bed will take a month or longer. Just buy extra blankets for the warmth. Would never recommend buying one of these again.

We had an excellent experience purchasing a bed from Yhvete at the Grand Island Sleep Number store. She took the time to walk us through all the features and help us choose exactly the right bed to fit us and our budget.

UPDATE: WHEN YOU BUY A BED THERE YOU ONLY HAVE 90 DAYS TO EXCHANGE YOUR MATTRESS! THEY DO NOT TAKE THE BED FRAME BACK, SO YOU'RE STUCK WITH IT! (Keep in mind that bed frame costs about $2,000 plus dollars.) We had the I8 then upgraded to the I10, personally MY BACK HAS HURT "WORSE" SINCE WE BOUGHT THESE BEDS! I WOULD NOT RECOMMEND BUYING THEM! And yes, we have tried every setting, have done everything they suggested, and upgraded pillow tops etc. I do recommend getting the bed insert because you tend to dip down in the middle if you have the full mattresses versus the split mattress (and no, neither one of us is fat, it just happens). I had my bed set anywhere from 25 to 100 with no relief (it's recommended to try a number for three to seven days before trying a different number). Like with any bed or piece of furniture, it may feel comfortable and you love it when you first lie/ sit on them, but when doing so for a while it might not be so comfortable. For those that love these beds I'm glad it worked out for you, but we will not buy this kind of bed (mattress) again. Also note, sheets, etcetra cost around $200 plus each set. I would recommend downloading the app and joining the rewards program right away and use your points towards purchases! Definitely wait for their sales when buying. BEFORE UPDATE: Stephanie was awesome! Great beds however, pricing is very high! You're spending at least $6,500 without sheets etc.

I have had a sleep number bed for many years. This was the first time in order to get the warranty I had to let the company deliver the bed and set it up. $339.oo charge. The delivery techs were on time. They did not say much as I told them the bedroom was up a flight of stairs. They handled the bed roughly. When they came with the king mattress they nearly tore a fish mount off the wall. I yelled at the tech to slow down and be careful. I was afraid he was damaging or tearing the mattress. They plugged in the bed and handed me the controller and I think said just push the buttons. They could barely speak eagles and there was no help navigatin the new controls or the app. They were hear possibly 15 min. If this is the way you do business it will be the last time I do business with the company.

The staff is very knowledgeable and friendly. I can always count on them answering all my questions accurately. My experience when purchasing the bed was very thorough, with the staff making sure I received the bed that was what I was actually wanting to fit the needs of my wife and I. I highly recommend visiting this store.