Sleep Number

Luis was the guy that helped me and my wife with explaining the sleep number system since we didn't know anything about it and he did an awesome job. Because we need different firmness levels and while she sleeps super cold, I sleep like an oven so we went with the climate 360 and we're so excited for the delivery to come in. I'm actually planning on going back and buying my parents their own beds because they're so comfortable! Big thanks to Luis for the amazing walkthrough of the store and for making the process so smooth.

Luis was an amazing help and worked with me to figure out what mattress would be best. I am very happy with the service I received and looking forward to my new mattress.

I felt very comfortable working with Luis at the Midtown Miami location. He did not use any pressure sales tactics. He answered all of my questions and was very informative about my purchase. I look forward to when my mattress & flex base arrive. Thanks to Luis for all his assistance today!

The store messed up on the original delivery instructions. We had to wait another week for a new delivery. They show up finally and the technician dropped the pump and now it doesn't work. They dont keep spare pumps on the truck. The next tech they can send out is another week! They took our old p5 that worked fine and left us with a broken mattress. I tried calling the store to speak to the manager and he never called us back. I have to wait till Monday to call customer service because the store can't give us answers. Do yourself a favor walk across the street and buy a Tempurpedic.

Luis was very helpful, my husband and I already are sleep number people, we were just in the market for a larger one, and Luis was very knowledgeable and able to help us with our purchase! Definitely recommend a sleep number, and the midtown location is great!