Daniel Guaty· 5★ · 3 months ago
My wife and I recently purchased a Sleep Number bed, and we had an absolutely outstanding experience thanks to Monique. A few years ago, we had visited the store just to purchase pillows. When we submitted an online inquiry recently, Monique actually recognized our names from that visit — which immediately impressed us. That level of attention to detail and customer care is rare these days.
She spent over an hour with us, patiently walking us through the newest products and technology. Her knowledge was exceptional, and she took the time to thoroughly explain everything while making sure we felt comfortable and informed. At no point did it feel like we were being upsold — she genuinely focused on finding the right fit for us.
After several personalized tests and adjustments, she helped us select the perfect mattress — and we were able to get it on sale! The entire experience felt professional, relaxed, and tailored specifically to our needs.
Monique is incredibly friendly, attentive, and truly a pleasure to work with. If you’re in the market for a new bed, be sure to ask for her. You won’t be disappointed!
View on GoogleBrenda Leon· 5★ · 5 months ago
We had a wonderful experience at this l9cation of Sleep Number, thanks especially to Stephanie. Her customer service was outstanding—she was patient, knowledgeable, and truly cared about helping us find the right mattress and great follow up.
My husband and I have a newborn, so good rest is incredibly important to us right now. Since getting our Sleep Number mattress, we’ve honestly been resting better than we imagined possible. It has made such a difference during this season of broken sleep, and we’re so grateful.
Thank you, Stephanie, for making the entire experience smooth and enjoyable. We highly recommend Sleep Number!
View on GoogleTracy Fulton· 5★ · 4 months ago
⭐⭐⭐⭐⭐
Outstanding Experience with Monique at Sleep Number
Monique was absolutely amazing from start to finish. She was patient, knowledgeable, and genuinely cared about helping us find the perfect Sleep Number bed for our needs. She took the time to explain everything clearly, answered all of our questions, and never made us feel rushed or pressured.
What truly set Monique apart was her warmth and professionalism. She even stayed with us after hours to make sure we felt confident and comfortable in our decision that alone speaks volumes about her dedication and customer care. She made the entire experience enjoyable and stress-free.
If you’re looking for someone who truly loves what they do and goes above and beyond for her customers, Monique is the one. Thank you, Monique, for such a wonderful experience we couldn’t be happier!
Tracy & Dulack
View on GoogleDr. Jose Gomez· 5★ · 4 months ago
Huge thanks to Monique for the recommendation. Our Sleep Number bed has been a total game-changer. The link between sleep and overall wellness is so clear now—it really is medicine! We wake up feeling refreshed every morning. The app’s analytics are incredibly insightful, providing the data we need to manage our health and lifestyle more effectively. It’s much more than just a mattress!
View on GoogleMai· 5★ · 4 months ago
Staff went above and beyond to secure the sleep of my mom’s dreams.
Staff was warm and kind, never pushy. Monique took the time to address my mother’s concerns and never pushed a more expensive solution for the sake of sale. At all times, the focal point was on what would benefit my mother, both in physical and financial comfort. Excellent value all around. If more people were like Monique, the world would be a much better place.
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