Sleep Number

William was exceptional in helping me get a mattress fit. Spent extra time no rush. Excellent experience thank you for making it happen. Would definitely recommend him. Thank you. Now if delivery goes as well can't ask for more.

Honest review Purchase a sleep number bed roughly in June 2021, right from the get go, we noticed that the bed lost its form within four months. We tried a couple things here with no luck. Finally called sleep number, roughly 13 months of ownership, they diagnosed over the phone then came to install parts. Immediately, we had the same failures. They ordered more parts. And installed them. They only sent half of the parts that they need to do the work. The technician recommended it to me that we need to get a new mattress. After their third failed attempt, they told me that I would have to purchase the other parts needed to fixed their terrible mattress with humor in my voice. I asked the lady at the other end that was obviously having a bad day. Why I would have to pay for the parts? They told me that the mattress warranty only covered one side, not both and I would have to pay the $580 out-of-pocket. I told her just to give me my money back for the mattress and I’ll buy some thing else she hung up on me. In the meantime, three weeks after she sent the parts, but nobody to put them on super done with the mattress less than two years old out of pocket close to $9000 wasted. I would stay away from this company and they’re horrible customer service. See attached pictures.

Dont buy! Glorified blow up mattress. Also, $200 to deliver and if you dont like it its another $200 to return it. You'll also have to wait 30 days to return it and then you have to wait another 21+ days to get your money back so you're out your money for a while. I dont know why anyone likes this bed.

Colby and Jocelyn were very helpful! I appreciated their patience and support as we made a big purchase that will change our lives.

Colby was so helpful and knowledgeable! We appreciated the time and care he took with us and we are so EXCITED to have a good sleep!