Sleep Number

If you need a bed, you have to pull the trigger and get one of these! It was the BEST decision we ever made! My fibromyalgia is pretty bad, but it hurts so much less since we got our sleep number bed. The next one I get will have the ability to raise the head and foot and be comfortable for whatever we need. We plan to get the split king. Don’t even wait. Go get it and start sleeping like a baby!

If I could give this company 0 stars I would… this is not a local company, yes sales people at the store were great. We got the climate 360 delivered 10 days ago and the bed absolutely smells terrible of burning rubber or something very strong. To strong for us to sleep in there. When we have slept in there we feel like absolute garbage in the morning. There response is we will get a technician out.. soonest availability? 10 days! Do not buy from them or waste your time or $$$ Your sleep is not as important to them as it is to you. 100% guaranteed!

Excellent. Manager was very informative and patient with answering our questions. He did not apply any pressure. He simply allowed us to decide and he helped us with the decision process.

We've had our bed for a little over a year and we've had nothing but problems for the past year. Sales in Springfield was great, they just worry about getting the sale then their job is done. I had tried customer service through the app and just kept getting the run around. Finally got a phone number to talk to a person and explain that the bed does not hold pressure or fills up too much, so called responsive air doesn't work, night light not working and bed not recording sleep sessions or recognizing when out of bed. Also the bed holds heat really bad and I'm guessing this is why they came out with the temperature control ones, that have fans blowing on it!!! First two people I spoke with wasted my time. The first guy just claimed to have fixed it with a baseline, um we'd done that on our own plenty times but okay. Next lady wanted to argue with me that it was because I had a fan blowing on it or a window open. Okay if your 10 thousand dollar bed won't work if a fan is blowing on it that's pretty messed up. Third lady was helpful and acknowledged all the things I was saying was wrong with it. We spent an hour testing the pump and pressure to find out the hoses were bad. She sent new hoses but they were the wrong size? Argh. Called again and still waiting on hoses. The original hoses were installed improperly and were cinched off by zip ties. So all this to say don't waste your money it's a WAY overpriced air mattress.

They are very friendly and took time to answer all my questions. Ben made sure to have me try everything out. My only complaint is that it takes so long to get the bed after purchase.