SLEEP365® & Naturepedic Organic Mattress Gallery - Silicon Valley in Los Altos - Reviews, Hours, & Deals

What Your Neighbors Say

Real Google reviews from nearby shoppers

Average rating 4.9 · 116 reviews

Last updated Apr 16, 2026

Yimei Chang· 5★ · 2 months ago

I bought a crescent pillow from Sleep365 in Los Altos before Christmas last year, and it fit well for my son. My daughter also liked it too after she tried it for a couple of nights. I would like to thank the sales representative Dominic (Reis) at the store for his expertise and knowledge about different types of pillows to choose from. He was also very patient when I tried a few at the store for comparison. He pointed out that the filling material was latex, and not memory foam, which can generate heat if you sleep on it for long stretch of time, something that both of my kids don't like. Overall my family really likes the pillow and we may get a couple more in the future. Thanks to Dominic for his wonderful service!! Serene Yimei Chang

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Gina Wade· 5★ · 6 months ago

Excellent service and products. We needed a high quality mattress for chronic pain support and Dominic was incredibly helpful in helping us find a mattress within our price range. He made sure to have us try mattresses that satisfied both of our needs. We also appreciated the details he gave us about each mattress, including the longevity of the materials and how springs provided support. Would highly recommend this store!

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Stephanie Leonard· 5★ · 2 months ago

We would highly recommend buying a new mattress from this store. After considering other stores and online options, this was clearly the best choice for us looking for a high-quality mattress that is also better for health and environment, and at a competitive price. We bought a Naturepedic king size mattress, which was delivered within a week. We've been extremely happy with the purchase and our buying experience.

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Presley Pitre· 5★ · 11 months ago

We had the absolute best experience here thanks to Michael Sweet! From the moment we walked in. Unlike other stores we’ve visited and felt like prey for a shark or just totally ignored. We’ve had experiences where employees would be snobby or just rude but he was not at all. He made us feel completely welcome. I planned to give him a great review after his explanation of baby mattresses which was one of the main reasons for coming. Before coming in I was pretty confused about the difference of these baby mattresses and wanted some clarification. I was able to clearly understand everything he explains helping me to correct our baby registry with the correct mattress. A+ Job! Next we told him we were interested in a new mattress and he explained each one throughly and I must add not once did he get annoyed at all the questions we made or make us feel like we needed to hurry up. We took our time trying out the mattresses and re trying them. He didn’t lurk over us the whole time either. He walked away to let us try the beds in peace. He was very kind and sweet just as his last name suggests lol. He was also a good conversationalist. Michael even considered to encourage us to possibly order our mattress a little later so we could have it and try it while it’s still under the 100 day exchange period during my wife’s pregnancy and after. Not once did he pressure us or anything. We ended up buying a mattress today due to his kindness, knowledge, and professionalism. Went with the EOS Pillowtop mattress which is a dream to sleep on. I highly recommend checking this place out and trying out their softest mattress! Can’t wait till it comes in. Thanks again for everything and for the extra at the end of our visit! Michael you’re the best bro we appreciate you! (We have now been sleeping on our new mattress for 3 months and had to come back and state how much we love it. It’s so soft and comfortable. And knowing we’re sleeping on something non toxic is amazing! Go get you one asap!)

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Dan Cole· 5★ · a month ago

Dominic was extremely helpful, using his experience, knowledge, and curiosity to understand client’s needs and help them find the right mattress. It was a pleasure to work with him.

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