Stockbridge Mattress Outlet / Public Notary

My mother came in today for a mattress and her experience was phenomenal. She was promptly greeted by a friendly woman who assisted her with finding a very comfortable and durable mattress at a remarkable price. The mattress was delivered within a couple of hours and the gentleman who delivered the mattress was kind enough to haul away the old mattress at a very generous rate. Excellent experience all around and I will be going to them myself when I am ready for a new mattress. 5 star service and quality!

This was my first time shopping for a box spring and this place was recommended to me by a family member to check out while I was in the area. I stopped by briefly on a Friday to inquire about pricing but decided to try to shop around. The next day, I returned to purchase the box spring as I had a pleasant interaction the day prior and just wanted to relieve myself of the mental load of continuing the search. Especially after spending the week shopping for new furniture. The place is very clean and had a decent selection of mattresses and box springs. The same woman who assisted me on Friday was there when I returned on Saturday and was kind enough to give me a 10% discount which I appreciated. The checkout experience, however, left me feeling uncomfortable and prompted me to write this review and had I not been frazzled by the heat and exhaustion I probably would have returned to the store to bring this up directly. When it was time to checkout I was asked if I had Zelle, which I did but I was making the purchase using my husband’s card and didn’t want to stop to call him to ask him to process a Zelle transaction as he was home with our small children moving furniture. I was then asked if I had cash which I didn’t and stated I couldn’t go to an ATM as I was on a time constraint due to pending furniture deliveries. I did start to raise my eyebrows at the requests for specific methods of payments so I asked the lady if there was a reason for the requests and it seemed that they had been burned in the past by customers. I’m an honest person but obviously she doesn’t know that so I understand. After explaining to me that the card being used needed to be accompanied by matching identification I presented both my ID and a credit card. She proceeded to write down my name, number, address, and driver’s license number on the invoice. Verifying information is one thing but in the same way they are wary of chargebacks, I am now wary of my personal information being out there as I equally don’t know if it will end up being misused. I understand being burned by dishonest people, but I think if you have a practice that is out of the ordinary, there should be signage in the establishment that would allow customers to make an informed decision. It honestly left me questioning whether or not all patrons are subject to this process.

I highly recommend this business for your new mattress experience. Their customer service is second to none. The product quality is outstanding, and while exceeding my expectations.

Great customer service! They worked with me & delivered my Queen set same day! I’ve also ordered a Full size & Twin size a couple years back. Still have them! Will always be my go to when I need a mattress.

I had a great experience at the Mattress Outlet in Stockbridge! They helped me find a high-quality mattress at a great price and took the time to walk me through financing options. Super friendly staff, great hospitality, and excellent customer service. Highly recommend!!!!