Tempur-Pedic Flagship Store

Ryan was incredibly helpful and made the whole shopping experience much easier and more comfortable. From the moment I walked in, he greeted me with a friendly attitude and was patient while listening to what I was looking for. Instead of trying to rush me into buying something, Ryan took the time to explain the differences between the mattresses and asked questions about things like sleeping position and comfort preferences. His knowledge really showed, and he made sure I understood the options so I could make the best decision. What stood out the most was how kind and genuine Ryan was throughout the process. He never made me feel pressured, and he encouraged me to take my time testing different mattresses. He answered every question clearly and made sure I felt confident about my choice before leaving the store. Because of his helpfulness and great customer service, the experience was not only easy but also enjoyable. Ryan truly went above and beyond to make sure customers felt comfortable and well taken care of.

Way better customer service than Purple!!! I was comparing a mattress at Purple I was sure I was going to buy but wanted to try Tempur-Pedic just to make sure. So happy I did. The girl at Purple didn’t do anything wrong but Rose was just such a more pleasant experience while mattress testing. Rose made us feel much more comfortable and helped us with all our questions and concerns in such a knowledgeable and professional manner. Such a pleasure to meet you Rose, I’m so grateful for your help and am so ecstatic for the purchase I made. Great customer service!!!!

The most comfortable bed in the whole wide world!!! I sat on it for 2 seconds and fell asleep it was just that good. Cooling beds were also A++++

Ryan was fantastic! We were in the market for a mattress and openly communicated we would be looking at multiple stores. He was friendly, helpful and made sure to give us time to try out several mattresses. He never made us feel rushed or pressured. We even left the store, tried a couple of other mattress stores and came back to give our favorite mattress in the store one last test. The tempur-pedic was by far our favorite and we left with the flagship model. Ryan will make sure you leave happy and that your mattress needs are satisfied!

Alright, I was completely sold on these beds and it is nice to sleep on especially compared to other beds. However getting the bed was a nightmare. At first we were getting the bed earlier than their expected date, but the base was broken so we had them take the whole order back (as is normal/expected/recommended). Bummers, but because of the error we got some free sheets (or whatever, they gave us options given the mistake). So then a week passes and we get the bases... And no mattresses. Really annoying, but they can install the bases. Except they half took apart our bed (which they neither needed to nor were supposed to, add on to that we had to fix the bed as they left it in a precious way where it would take even more damage should anything happen... And their handy work has permanently left our bed more vulnerable to damage, and the removed pieces just taunt me with bad feng shui). Then we get a call from the third party movers claiming they weren't responsible for the error of not delivering the mattresses (duh, but they would not shut up with their repetations of innocence). By some hat trick they got us mattresses that day, but boy I would never wish this again on anyone.